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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,992 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,992 reviews

May 24, 2021

Zach went above and beyond from two states away, from doing his own research to ensure the camper I wanted was within tow specs to additional photos via phone. Hands down the best buying experience I've More

by Jason.van.2009@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kammy Yarbrough, Zachary Buchan
May 25, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review, Jason! So pleased you had a great experience with Zach. Take care and enjoy!

May 21, 2021

Great service! could not ask for better service. Very knowledgeable and trained us well on the new vehicle. And a wonderful experience. We would not consider going anywhere else. Tyler was patient with u More

by Sheilaedwards729
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
May 21, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience, Sheila! If you have any further questions, please give us a call. We're always happy to help. Congrats on the new vehicle!

May 21, 2021 -

Sheilaedwards729 responded

Very enjoyable.

May 20, 2021

They really worked with me to get my payment where it needed to be. I was quite impressed. Car buying experiences aren't ones I'd usually say I enjoyed, but this one was! More

by Trishawaldon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirtha Valencia
May 20, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to leave us this feedback, Trisha. If you ever need anything else from us, please feel free to give us a call or stop by. Congrats on your new car!

May 18, 2021

Tyler spent the whole afternoon with me explaining features on the new jeep. I had a 2011 so much has changed I needed the training More

by Teddeanking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kammy Yarbrough
May 20, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thanks for the awesome review! We work hard to meet the expectations of our customers and provide memorable experiences. Congrats on your new Jeep and enjoy!

May 16, 2021

We just purchased a 2021 Jeep Grand Cherokee from Jeremiah at Troncalli and could not be more satisfied! He was very prompt and polite and really helped us get the right price for the car we wanted. More

by Megan Haynes
Recommend Dealer
Yes
Employees Worked With
Jeremiah Jones
May 18, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Congratulations on the 2021 Jeep Grand Cherokee, Megan! We're thrilled that you had a satisfying experience with Jeremiah and our team, thank you for sharing. Have an awesome day!

May 12, 2021

Jeremiah was excellent. I like the he was not pushy.. He was well prepared with a clean car, carfax, and car features. Quick simple transaction. Very knowledgeable. More

by brandikgaskin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Jones
May 12, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We are pleased to hear that you had an excellent experience with Jeremiah. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

May 11, 2021

Zach was great. Very helpful. He explained everything very well and was super friendly. His personality is laid back and easy to work with. We didn’t feel pressured at all. Thanks for a great job! More

by Katherine Wayland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Buchan
May 12, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We are very happy we could provide you with a fantastic experience, Katherine. Thanks for the 5-star feedback on Zach!

May 10, 2021

I had a great experience with DC in buying my new Jeep. I was skeptical of going to Troncalli because we have had negative experiences there before, but they have really improved and the overall experience w More

by courtney4714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Ballew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeCarlos Williams
May 11, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Hi Courtney, thanks for taking the time to share your experience with us! Congrats on your new Jeep!

May 10, 2021

Excellent experience. Very knowledgeable and friendly. Was listening to our needs. Demonstrated all details about the car. It was very easy to follow. Thank you for the great service More

by Wrobel_monika
Recommend Dealer
Yes
Employees Worked With
Zachary Buchan
May 11, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 10, 2021

Kash Was very helpful, knowledgeable, and friendly. James is a bit rusty on his listening skills, but very friendly, and helpful as well. All in all an excellent experience. Would recommend! More

by Tarp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz, Kash Iqbal
May 11, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We appreciate the 5-star recommendation and feedback, thank you!

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