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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
2,001 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,001 reviews
November 13, 2019
Fair, Friendly & Fast I just had a great experience buying my All New Ram 1500 at Troncalli with Sales Consultant Jason Ryal. It was a fast, friendly and Very Fair pricing I just had a great experience buying my All New Ram 1500 at Troncalli with Sales Consultant Jason Ryal. It was a fast, friendly and Very Fair pricing experience. Marc Brown & James Ayers we’re also great to work with. Thank you All! More
by ScottyGman
Employees Worked With
James Ayers, James Segnitz, Jason Ryal, Marc Brown
November 11, 2019
LIARS! I recently took my car to them to have a recall repair done. They called me, after I left, to tell me my brakes needed to be replaced. The guy actually said they were below 3mm and it was not safe repair done. They called me, after I left, to tell me my brakes needed to be replaced. The guy actually said they were below 3mm and it was not safe to drive with brakes like that. He asked if I wanted to go ahead and replace my brakes, as well as my rotors, totaling 372 for parts and labor. I said no, I would change them myself. I go to take my brakes off and notice my brakes are barely worn, my rotors were in great shape, on both front and back!! If I had not checked myself, I would have believed them when they lied about my brakes and just paid almost 400 to have them replaced!! This place is crooked and lies to get you to spend money, shame on you! More
by TannaM85
Employees Worked With
November 09, 2019
Working with a professional Steve made the experience smooth and enjoyable from the first moment we met him. He was very knowledgeable on the entire buying process which made for Steve made the experience smooth and enjoyable from the first moment we met him. He was very knowledgeable on the entire buying process which made for a pleasant experience all around. Highly recommended! More
by Basil
Employees Worked With
Eric, Steve Radford, James Ayers
November 06, 2019
Return purchase This is my 9th vehicle purchased from Troncalli and Tyler Grant. Always a good experience. I return because they are fair and trust worthy .thanks This is my 9th vehicle purchased from Troncalli and Tyler Grant. Always a good experience. I return because they are fair and trust worthy .thanks More
by jerry 53
November 03, 2019
Helpful to the end The guys at Troncalli were all super helpful from the moment we walked in until the moment we drove our new car off the lot. The guys at Troncalli were all super helpful from the moment we walked in until the moment we drove our new car off the lot. More
by PSC30
November 01, 2019
Smooth and Easy Cody Cooper my salesman at Troncali made the process easy! So much so i drove 2 hours to buy my 2019 Ram CPO ! Love the truck, and i will recommend Co Cody Cooper my salesman at Troncali made the process easy! So much so i drove 2 hours to buy my 2019 Ram CPO ! Love the truck, and i will recommend Cody and Troncali to friend's and family!! Thanks John Garrett More
by John G
Employees Worked With
Cody Cooper
October 31, 2019
I had a great experience at Troncalli buying my second Jeep from Tyler Grant. Once again Tyler did an excellent job walking me through my options and providing a thorough overview of the vehicle before I Jeep from Tyler Grant. Once again Tyler did an excellent job walking me through my options and providing a thorough overview of the vehicle before I drove off the lot. I highly recommend Reaching out to a Tyler for your next car purchase! More
by KUhoops1
October 30, 2019
Would highly recommend Staff was all friendly and welcoming.Questions asked were answered and the dealership searched to find the exact car we wanted including all the spec Staff was all friendly and welcoming.Questions asked were answered and the dealership searched to find the exact car we wanted including all the special features we felt were needed for the car my granddaughter would’ driving. More
by Katie’s grandma
October 29, 2019
2020 Punk'n Jeep Gladiator Steve Radford was fantastic to deal with on the purchase of my Jeep Gladiator. He kept me informed through all phases of the build process, and provi Steve Radford was fantastic to deal with on the purchase of my Jeep Gladiator. He kept me informed through all phases of the build process, and provided competitive pricing. The final financial process was "pain free". Marc Brown was there the day I picked up my Jeep and checked in on me during that visit and afterwards via phone. More
by Tim Beach
Employees Worked With
Steve Radford, Marc Brown
October 28, 2019
Awesome!! My husband and I purchased a 2017 Acura RDX yesterday. Cody was amazing, and was super helpful and patient with us, and helped us find just the right My husband and I purchased a 2017 Acura RDX yesterday. Cody was amazing, and was super helpful and patient with us, and helped us find just the right vehicle for us. He went way above and beyond, and we really appreciate his hard work!! Thank you cody! You rock!! More
by BSRobts825
Employees Worked With
Cody Cooper, Chad Giller
