Tucson Subaru

Tucson Subaru is the best dealer experience we've ever had - relaxed, helpful, honest, very fair. They exceeded our high expectations and gave us a fair market value on the trade-in. Traci Roberts ever had - relaxed, helpful, honest, very fair. They exceeded our high expectations and gave us a fair market value on the trade-in. Traci Roberts processed our financing; she got us a great rate and was very informative and friendly. Trent Nichols (sales) worked with us for two months, kept us in the loop on our WRX order, timely updates, excellent communication, and never pressured us into a sale. He knows his product inside and out and guided us through the entire process. We would especially recommend Tucson Subaru because of staff like Trent. Best of all, we are loving our new WRX. More

I needed to buy a new car and intended to get another Honda CRV... but I'd heard a few good things about Subaru so my brother and I stopped by to check out Subaru's before going over to Honda. CJ came Honda CRV... but I'd heard a few good things about Subaru so my brother and I stopped by to check out Subaru's before going over to Honda. CJ came out to greet us and quickly narrowed down what I was looking for. He explained and demonstrated the unique features of the 2014 Forester, including the boxer engine and smooth transmission. I was so impressed, two days later we went back for a test drive and to talk about price. I bought the Forester at my third visit. Throughout the whole process CJ was always friendly, professional and personable. He answered my questions thoroughly and in fact anticipated questions and needs. I was also pleased with Traci Roberts, the finance manager, who was clearly experienced and competent, and at the same time friendly and down to earth. CJ is an exceptionally knowledgeable salesperson. He had sold Honda before he came to Subaru, so he compared Honda's and Subaru's for me. He clearly believes in what he sells and I could see he's comfortable with a wide variety of people, customers and colleagues. I think he could easily move into management or training other salespeople, but I suspect he might want to continue with sales. He gives the impression that he loves his job... and it's nice to do business with someone like that. More

I had no previous experience with Suburu, and I was wowed by the straightforward approach to selling exhibited by this dealership. I've walked out of a lot of dealerships without buying because nobody would by the straightforward approach to selling exhibited by this dealership. I've walked out of a lot of dealerships without buying because nobody would give me a list price on a specific car. Curt was so easy to work with, and we found the car I bought within just a few minutes of my arrival. He explained all the terms to me clearly and took my deposit, with the understanding that I'd return for the final paperwork and pick up the car after I'd had money transferred into my checking account. The whole transaction took only a little over an hour. When I returned yesterday to pick up and car, Traci walked me through all the paperwork efficiently and explained everything clearly. She answered my questions, and when we were finished, she turned me back over to Curt, who gave me a quick review of all the buttons and features, programmed my gate opener into the car for me, and sent me on my way with a bouquet of roses. I remain amazed at how little time the whole process took and how skilled and efficient both Curt and Traci are--two employees who leave a buyer with the certainty that Suburu is an agency that will offer the kind of reliability and treatment that any buyer hopes for. I'm certain that I'll have just as good an experience with the service department in the years to come. I'm delighted! I didn't answer question #2, as that appears to apply to the service department. More

I had a very positive experience working with Trent at Tucson Subaru. I tend to be naturally suspicious of car dealer types and getting taken advantage of on price and trade-in value, but Trent alleviated Tucson Subaru. I tend to be naturally suspicious of car dealer types and getting taken advantage of on price and trade-in value, but Trent alleviated all my concerns. He was extremely up front and easy to work with and patient with my questions and requests. The car buying process went smoothly and I was very happy with the price and service. The experience was so positive that my husband ended up buying a car from Trent right after I bought mine! More

Trent Nichols experience Trent delivered what he promised. I was able to obtain financing despite my bad credit and ended up purchasing 2 cars. Not even the dealership in Pho Trent delivered what he promised. I was able to obtain financing despite my bad credit and ended up purchasing 2 cars. Not even the dealership in Phoenix could pull this through. I ended up driving to Tucson 2 hrs and drove back with 2 pre-owned cars. Thx Trent. More

Trent provides a wonderful experience @ Tucson Subaru Trent is friendly, courteous, non-aggressive sales associate. Always available, always listening, always provides the best solution. He allowed us t Trent is friendly, courteous, non-aggressive sales associate. Always available, always listening, always provides the best solution. He allowed us to find the car we wanted, not the other way around. I never understood my father-in-law's friendship with his "car guy" until I found one of my own. We'll buy another car from Trent! More

Trent and Louie made my first car purchase very quick and easy. Trent was extremely quick to respond to emails and was able to update me very frequently on the delivery of my car. Service from both the ser easy. Trent was extremely quick to respond to emails and was able to update me very frequently on the delivery of my car. Service from both the service department and from Trent has also been very friendly since the purchase. More

CJ Nichols and Traci Roberts My service was efficient, friendly, and exactly what I was looking for. I was able to quickly find the exact car I was happy with. My service was efficient, friendly, and exactly what I was looking for. I was able to quickly find the exact car I was happy with. More

Buying a car should always be this easy The staff was very friendly to us and the dealership was very nice looking. Trent took good care of my husband and I when buying our new Subaru. We kn The staff was very friendly to us and the dealership was very nice looking. Trent took good care of my husband and I when buying our new Subaru. We knew exactly what model we wanted, and he showed us a few until we found the one we liked the most. He never pushed the sale, only offered advice and assistance as needed. His customer services skills are what made us feel comfortable in making our purchase. I would recommend Trent to any of my friends or family who are looking to purchase a new or used car. Thanks again Trent, I hope Tucson Subaru recognizes you for the top notch salesman you are. More

I drove from El Paso, Texas on the search for a great deal and the exact vehicle I wanted. Trent was extremely patient and beyond helpful in making this happen and that I was happy with what I was getti deal and the exact vehicle I wanted. Trent was extremely patient and beyond helpful in making this happen and that I was happy with what I was getting. I would recommend Trent and this dealership to anyone without reservations. More