Tucson Subaru

Two new cars in two years! I had the pleasure of working with CJ not just once, but twice. The reason I choose him and continue to stay up today with him is due to how friendly I had the pleasure of working with CJ not just once, but twice. The reason I choose him and continue to stay up today with him is due to how friendly and approachable he is. Some salesmen that I have interacted with in the past with, and received no business, was due to them owning the title "typical salesman". If you want a unique experience CJ will only please. Not only does this dealership have a great salesman, but also Luis. He is the manager of the parts department there and I have had many discussions about parts (aftermarket* of course) over owning a WRX and now Forester. He is a great guy to talk "Subaru" with. I am a real costumer, with a real pride for Subaru! This dealership will not disappoint you. More

2014 Red Subaru Outback On our first visit to the dealership, (Saturday) we spoke with Bob Wilson. We test drove a blue all-weather Subaru Outback and discussed possible ter On our first visit to the dealership, (Saturday) we spoke with Bob Wilson. We test drove a blue all-weather Subaru Outback and discussed possible terms, although we did not come to an agreement on price, trade-in, etc. He was a bit too talkative for my husband's liking. We really didn't need to be convinced of the value of a Subaru. When I returned to the dealership on Monday to test drive the car again, Bob was with other customers so I worked with Rudy. He was great. Both he and my husband liked working with him. I had actually emailed the dealership with a question a few weeks earlier and Rudy had answered my question, so it worked out well that we ended up working with him. We test drove the car again and noticed a rattle, but could not find the root cause so we looked for another model, deciding on the red all-weather car. We came to terms and bought the car the same night. Rudy and the Tucson Subaru staff stayed late to ready the car and the paperwork so that we could drive it home that night, even though we offered to come back the following day. Overall, we had a very good experience with Tucson Subaru and Rudy Burneo. Thank you. By the way, I heard about Tucson Subaru about 4 years ago. I sat next to the owner, Rocky on a plane ride from Chicago to Tucson, and he impressed me as a nice person. More

My Used Car Buying Experience I booked a 1-way flight from Colorado to visit family & purchase a car in Tucson. Knowing I only had a few days to shop, I was anxious & a bit nervous I booked a 1-way flight from Colorado to visit family & purchase a car in Tucson. Knowing I only had a few days to shop, I was anxious & a bit nervous about what would transpire. I was able to book an appt. with Trent, the salesman the day before I arrived at the dealership. As soon as I arrived, Trent put my nerves at ease. He clearly explained the process & made every step easy for me. He was helpful in answering any questions I had. I also found Traci, the Finance Mgr. to be very helpful. She was friendly & helped me through the financial process. I highly recommend both employees when buying a new or used car & I truly feel I can drive my car back to Colorado with no worries whatsoever! Kari Nelson Cedaredge,CO More

I asked for no pressure and that is exactly what I received. They were there when I needed them. Smooth transaction from start to finish. Would highly recommend Chris Smith and had the financial p received. They were there when I needed them. Smooth transaction from start to finish. Would highly recommend Chris Smith and had the financial portion of sale completed by Traci. They both explained fully what I needed to know. Kuddos to Tucson Subaru. So happy to have spent my dollars in Pima county. Love my Forester. More

THE BEST in sales, service and everything else!! A THE BEST in sales, service and everything else!! A great new location and building to showcase the autos and the entire staff! Trent and Justin ar THE BEST in sales, service and everything else!! A great new location and building to showcase the autos and the entire staff! Trent and Justin are GREAT!!! More

Best dealer experiences I've ever had This is the second vehicle I have purchased from Tucson Subaru and the second time I have dealt with Trent. I could not be happier with the purchase This is the second vehicle I have purchased from Tucson Subaru and the second time I have dealt with Trent. I could not be happier with the purchase of. Oth of my vehicles. Trent goes out of his way to gather info and to make your purchase as easy S possible. When I buy another car it will be from Trent at Tucson Subaru More

Best salesman of the century This sales man is awesome! He helped us find the best cars in just a week out of giving birth to my husband and myselves son!! He is beyond profession This sales man is awesome! He helped us find the best cars in just a week out of giving birth to my husband and myselves son!! He is beyond professional and has connected with our family on many levels. Is recommend him to anyone anytime. God bless you Trent and keep up the amazing work! More

Justin Smith provided excellent customer service My wife's 2011 Forester's battery failed on the very last day of the 3 year warranty period, and, of course, after Tucson's Subaru service center was My wife's 2011 Forester's battery failed on the very last day of the 3 year warranty period, and, of course, after Tucson's Subaru service center was closed. The following day (April Fools day, no less) I called the Subaru service department to ask about a battery replacement. Justin Smith was the service rep who assisted me. He saw that the car was just one day out of warranty, and realized the irony of the situation. Although the service request was past the warranty period, meaning that technically labor and parts were no longer covered, Justin provided a new battery at no cost. I consider this excellent customer relations, above and beyond my expectations, and he should be acknowledged for making an intelligent executive decision. He certainly made my day! Thanks again Justin. More

Mr. Woessner was very professional and informative. His knowledge of the cars will help us make a decision when we are ready to get a new car. Thanks! knowledge of the cars will help us make a decision when we are ready to get a new car. Thanks! More

Transition from lease with Mercedes and needed a more practical vehicle with growing boys. This was the smoothest transitions from looking, driving.....waiting a couple wee with Mercedes and needed a more practical vehicle with growing boys. This was the smoothest transitions from looking, driving.....waiting a couple weeks, coming back. Driving again, deciding, doing the financial side, and leaving with a new vehicle in a manner of hours. I truly give hats off to these guys for getting things done and working with their customers and being very polite in doing so. They will be around a long time and the vehicles speak for themselves. Thanks to them all! More