Tucson Subaru

Good, strong, professional service and friendly people A really good experience. Kevin, our salesperson, was extremely knowledgeable about the car and gave us all the information we needed. This was in st A really good experience. Kevin, our salesperson, was extremely knowledgeable about the car and gave us all the information we needed. This was in stark contrast with another dealership where the information we were given about the car was wrong. My husband had done his research! Kevin on the other hand obviously knew his subject in and out! We appreciated that Kevin was discreet and not pushy. We were given a very detailed sheet with prices and our different finance options, which we took home to think it over. The manager was also friendly and it was obvious that everyone we encountered was committed to professional and sound service. We were a bit stressed about buying a car and we appreciated the relaxed tone and atmosphere. Besides the choice of the car, the service we received played a bit part in our choice of where to buy the car. Tracy, in finances, was also friendly and did not push the options she presented. To top it all, it is a truly dog friendly place...which our little dog appreciated. More

Tranquil & Smooth Excellent sales with Sal Salgado, as my time was never rushed and hurried. Even the test ride was calm, Sal listened to me as for my needs for the veh Excellent sales with Sal Salgado, as my time was never rushed and hurried. Even the test ride was calm, Sal listened to me as for my needs for the vehicle of choice. He followed up after the sale and assisted me with accessories for my new Subaru xv crosstrek to be installed at the dealership. The parts and service folks are very nice as well. Oh yes Sal was very informed about the vehicle and showed me everything in and out and i glad he did as i learned new things. I would by here again. More

Great experience As a single woman the thought of buying a new car was a bit scary, but Trent made me feel at ease immediately. Everything went very smoothly and withi As a single woman the thought of buying a new car was a bit scary, but Trent made me feel at ease immediately. Everything went very smoothly and within a few days he got me exactly the car I wanted. He then spent a lot of time going over all the bells and whistles and I drove away feeling great about my purchase. I would definitely recommend him to anyone looking to buy a new Subaru. More

Very efficient and friendly service We went to the dealer to buy our first Subaru. Our salesman worked hard with us to identify exactly what we needed - great job! The financing was quic We went to the dealer to buy our first Subaru. Our salesman worked hard with us to identify exactly what we needed - great job! The financing was quick and efficient. We love our new car. More

Came back for more We went in to the Tucson Subaru dealership to trade up our Forester. Both folks we dealt with were friendly and very knowledgeable. No high pressure We went in to the Tucson Subaru dealership to trade up our Forester. Both folks we dealt with were friendly and very knowledgeable. No high pressure either! Great experience. More

CJ Nichols is your Subaru man! My husband and I hadn't purchased a new vehicle in over 14 years, so were a little out of practice & mildly stressed about the prospect of dealing wit My husband and I hadn't purchased a new vehicle in over 14 years, so were a little out of practice & mildly stressed about the prospect of dealing with pushy sales people. Our first experience at Subaru, particularly working with CJ Nichols, quickly allayed those stresses. CJ shared both personal and industry safety anecdotes about the car we were looking at. He made us feel confident about our choices without trying to upsell us in any way. On our 2nd visit, we purchased our new Forester! We love it and feel good about the overall experience of purchasing it through CJ. Highly recommend! More

updated review For an oil change and rear different fluid service I was quoted an hour and a half. I show up to my appointment on time and it's been more than two an For an oil change and rear different fluid service I was quoted an hour and a half. I show up to my appointment on time and it's been more than two and a half hours with no update. Altogether took three hours for my service. However I am updating this review because I received a call from the service manager explaining his concern and my reasoning and I appreciated the fact that they will go out of their way to make it right for you More

Great Experience Had a great experience working with Curt and Kevin in the purchase of our new Subaru Outback. They were extremely courteous and did not apply the typi Had a great experience working with Curt and Kevin in the purchase of our new Subaru Outback. They were extremely courteous and did not apply the typical salesperson pressure during any of the up front communication and on through the final purchase. They worked with my wife and I to ensure we knew exactly what the car provided, what the various options did and also how to get everything set up once we had made the purchase. Additionally, Louie provided great support during the financing portion. He explained all the various options that were available, but did not apply any pressure in selling all the add-ons. For me, that would have made for a very poor experience. I would gladly recommend this dealership (and Curt, Kevin and Louie specifically) to anybody interested in purchasing a new (or used) vehicle. More

Best experience Curt was wonderful, no pressure was placed on me to purchase a vehicle. Everyone was very nice & Tim made signing the financial papers painless. The R Curt was wonderful, no pressure was placed on me to purchase a vehicle. Everyone was very nice & Tim made signing the financial papers painless. The Roses were the perfect end to my buying experience. More

CJ Nichols is amazing. No pressure. Everyone in the dealership is smiling and that tells me it's a nice place to purchase a vehicle from. Everyone was courteous is amazing. No pressure. Everyone in the dealership is smiling and that tells me it's a nice place to purchase a vehicle from. Everyone was courteous. This was a great ending to a most hated chore! More