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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,269 Reviews

2,269 Reviews of Tucson Subaru - Service Center

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December 01, 2020

I love dealing with Tucson Subaru. The staff is friendly and helpful. I love my new Accent ad Steve Norris was very helpful in helping me understand the features of my new Subaru and great scheduling the i More

by Greg K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Dec 01, 2020 -

Tucson Subaru responded

I'm glad we were able to help and thank you for the kind review! -Steve N

December 01, 2020

Darla was friendly, informative , and very helpful. Everyone at Tucson Subaru are fantastic which is why they are number one in the country. Thank you everyone at Tucson Subaru! More

by JayB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Rau
Nov 30, 2020 -

Tucson Subaru responded

Thank you so much have a wonderful day!

Nov 30, 2020 -

Tucson Subaru responded

Thank you so much for your amazing review. We appreciate you. Darla

Dec 01, 2020 -

Tucson Subaru responded

Thank you for your feedback, we are always here and more than happy to help. Jesse Friedman

Dec 03, 2020 -

Tucson Subaru responded

Great to see you again. Alway a pleasure. CJ

December 01, 2020

Darla is very knowledgeable and patient. She really helped us to know our car better. We have worked with Darla before and she really helped us and made it easy for us to come back anytime with more More

by Dr. Doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Tucson Subaru responded

I appreciate your time in doing this kind review. Have a great week. Darla

December 01, 2020

Fast and efficient service, will go back again. They have charging ports in waiting area. Safe operation to prevent covid. Good physical distancing and everyone wears mask More

by yepper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

My new Subaru has a lot of bells and whistles on it. Steve took the time to help me learn how to use all of them and even showed me some I didn’t even know were there!! More

by Jessicasanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Dec 01, 2020 -

Tucson Subaru responded

Excellent! I'm happy you learned something new and I hope you enjoy your Subaru! -Steve N

December 01, 2020

In for regular service (24,000 mile). Out in under an hour with prompt, courteous service. All work was explained in detail. Never rushed. Have been going to Tucson Subaru for approx. five years with More

by riclee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

Probably one of the best service experiences I've ever had! Chris was polite, patient, and helpful. I hope that I can request his help next time I return. More

by SubaruForester2019
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Tucson Subaru responded

Thank you for your review, we appreciate it. Darla

December 01, 2020

Darla is great. Really was a BIG help explaining the workings of my new Forester. You are lucky to have her representing your company. Overall my experience with Tucson Subaru was great. Chris Smith More

by johnh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Smith
Dec 01, 2020 -

Tucson Subaru responded

I just want to say Thank you for this wonderful review. Always here if you need me. Darla

November 30, 2020

Darla did and extraordinary job explaining all the wonderful features my Forrester comes with. I love my Forrester Big Thank you Darla, Mike H and Curt . More

by dapcv2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Tucson Subaru responded

I am happy you are loving your new Subaru. Thank you so much for the review, I appreciate it. Darla

Dec 11, 2020 -

Tucson Subaru responded

Thank you so much for the kind words...

November 30, 2020

Appreciate the genuine support, patience, and generosity of the folks who work at this dealership. Every question was answered, every concern addressed and we even enjoyed a few laughs More

by S&JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Wilson, Louie Ascencio, Ken Murch, Steve Norris
Nov 30, 2020 -

Tucson Subaru responded

Thank you for the review!!!! Traci

Nov 30, 2020 -

Tucson Subaru responded

Thank you !! : ) Louie A

Nov 30, 2020 -

Tucson Subaru responded

Thank you, S&JL. It was my pleasure to help you into your new Outback, and I am happy that your extraordinary experience has continued after the sale! KM

Nov 30, 2020 -

Tucson Subaru responded

I'm so please you filled out this review... Thanks!- Jade

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