Tucson Subaru - Service Center

Steve helped make this a great first-time experience as a Subaru owner. The Love Encore orientation for my new Forester was really helpful and informative. In fact, I've never had such a pleasant new-car-bu Subaru owner. The Love Encore orientation for my new Forester was really helpful and informative. In fact, I've never had such a pleasant new-car-buying experience. More

Steve was absolutely fantastic! He helped me figure out the areas that I couldn’t understand on my own, answered my questions and showed me how to do everything. On top of that, I had to bring my three-yea the areas that I couldn’t understand on my own, answered my questions and showed me how to do everything. On top of that, I had to bring my three-year old son last minute and he didn’t even mind, in fact he helped entertain him while I practiced what he showed me in the system! Talk about going above and beyond!!! Thanks, Steve! More

WOW this guy knows his stuff. In a little under an hour he took us through each of our new Subaru's switches and bells. (lots of bells) He also said that if we needed a refresher course just call and get a he took us through each of our new Subaru's switches and bells. (lots of bells) He also said that if we needed a refresher course just call and get an appointment. Thanks Steve, More

Darla and Jesse at Tucson Subaru are always ready to answer my questions. It is very refreshing to find such responsive and knowledgeable customer service. answer my questions. It is very refreshing to find such responsive and knowledgeable customer service. More

We were very impressed with Steve Norris as he helped us navigate the ins and outs of our new Subaru Outback. It's nice to know that we can contact him if we have any questions in the future. navigate the ins and outs of our new Subaru Outback. It's nice to know that we can contact him if we have any questions in the future. More

Jade Hilliard is a gem (pun unintended) of an employee. We took our Impreza in for warranty work and received a loaner car as it would take one or two day to get parts. A nearly new 2020 Outback, so I was We took our Impreza in for warranty work and received a loaner car as it would take one or two day to get parts. A nearly new 2020 Outback, so I was quite pleased. Jade kept me apprised of the status of the repairs and efficiently helped us return the loaner car and retrieve ours. The employees on the Service Apron were also top-rate. More

My Subaru Love orientation with Steve was informative, friendly and thorough. A lot of technology was broken down into bite-size understandable pieces. Steve is an excellent teacher and a great ambassador friendly and thorough. A lot of technology was broken down into bite-size understandable pieces. Steve is an excellent teacher and a great ambassador for Subaru! More

Steve Norris was incredible during my Love Encore visit. He explained the features to me that I was still a little unclear on, and he was really able to focus his explanations on the info I needed to know He explained the features to me that I was still a little unclear on, and he was really able to focus his explanations on the info I needed to know based on the type of driving I do. He never once talked down to me or treated me like I was stupid (experiences I have had at other car dealers throughout my life). I felt very comfortable asking him questions and felt confident with the answers he gave me. He confirmed my first service appointment that I have scheduled (I appreciated that level of detail). Overall, it was a great experience with him! More

Steve Norris was very helpful during the purchase of our new 2020 Subaru Forester Touring. He helped us understand all the safety and technical features of our Subaru during the Love-Encore orientation. new 2020 Subaru Forester Touring. He helped us understand all the safety and technical features of our Subaru during the Love-Encore orientation. More