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Tucson Subaru - Service Center

Tucson, AZ

4.7
2,279 Reviews

2,279 Reviews of Tucson Subaru - Service Center

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October 23, 2020

I took my Subaru Impreza in for routine maintenance and a brake problem. The team was friendly and got my car fixed up by end of day. Jay kept me updated and was great to work with! More

by SSvet
Recommend Dealer
Yes
Employees Worked With
Jay Rau
Oct 23, 2020 -

Tucson Subaru responded

Thank you very much, safe travels!

October 23, 2020

Every time I come to Tucson Subaru, I have the most wonderful experience. The staff are polite, knowledgeable and friendly. Monica is awesome, she took wonderful care of me and my Impreza today. Thank More

by rachelsorokin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Oct 23, 2020 -

Tucson Subaru responded

Thank you so much, appreciate your review. Thanks. Monica Estrada

October 23, 2020

Excellent service. Advisor explained what was going to be done, made recommendations, and was familiar with history of my automobiles. Courteous, knowledgeable and extraordinary service. More

by Nip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack McVey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Mumma, Raj Sihota, Kylee Nicosia
Oct 23, 2020 -

Tucson Subaru responded

Thank you so much for taking the time to leave us a review! We are glad to have you as one of our guest. Stay safe and have a great day. :)

October 22, 2020

Great Service! I was due for my first service on my new Crosstrek , also I had cracked windshield. I was able to get my service completed on my car and also my windshield replaced in one appointment :) More

by gallegos.robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Tucson Subaru responded

Thanks for the review! Dan

October 22, 2020

Great service and friendly people. The service was efficient and done in the time I was quoted. Chris Valencia was very helpful and courteous and explained all the results of the service inspection. More

by asharp777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Tucson Subaru responded

Thank you so much for the positive review it was an absolute pleasure working with you please reach out if you need anything !- Chris

October 22, 2020

Great service! Everyone with whom I have worked has been incredibly helpful and knowledgeable. Dropping off my car is easy, and everyone is friendly. It seems that they enjoy their jobs which is a good sign More

by mielbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Tucson Subaru responded

I love that you are happy with our service! Thanks so much for coming to Tucson Subaru! - Jade

Oct 23, 2020 -

Tucson Subaru responded

Thank you so much for the review. Darla

October 21, 2020

Darla continued the very positive experience we have had in the purchase of our new 2021 Subaru Outback. She reached out to arrange a personal class on all of the many features and capabilities of our new More

by mailboxgrayson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Tucson Subaru responded

Welcome to the Tucson Subaru family, and Thank you so much for the wonderful review. Don't hesitate to reach out if you need anything,. Darla

October 21, 2020

Darla had the responsibility of teaching an old dog new tricks and she performed with flying colors! I left feeling like I was actually in control of something for a change. I enjoyed being her student so More

by Adams, Rick
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Tucson Subaru responded

I genuinely appreciate your kind review. Thank you. Darla

October 21, 2020

Brought my '06 Baja in for oil change, tire balance/rotation and inspection. Friendly employees, great service, pretty quick and reasonable (for a delaership). They don't try to oversell servic More

by ronminaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Tucson Subaru responded

Hi, thanks for the great response ! I'm glad you are happy with the service here ! Always a pleasure to help you ! -Jade

October 20, 2020

Subaru Tucson is filled with friendly professional people who are very good at their jobs. The service department handles many many customers every day and keep the customer informed throughout the service p More

by Steelguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Buford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Sihota
Oct 20, 2020 -

Tucson Subaru responded

Thank you so much for taking the time to leave us a review! We are glad to have you as one of our guest. Stay safe and have a great day. :)

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