Tucson Subaru - Service Center

Jesse did an exceptional job! He followed up with the insurance that hadn’t had a chance to become effective by my car was brand new! The golf ball dent is GONE! Jesse did all the phone calling and pho insurance that hadn’t had a chance to become effective by my car was brand new! The golf ball dent is GONE! Jesse did all the phone calling and photos! He is a Keeper! I love doing business with Tucson Subaru and everyone that works there! Yay! More

Recent service was excellent. All previously known problems + one new one were resolved. Use of the loaner car was a huge benefit. I live about an hour from the dealership and without the loaner, I wo problems + one new one were resolved. Use of the loaner car was a huge benefit. I live about an hour from the dealership and without the loaner, I would have had to bring my car in twice. Also the service person was very receptive to my problem regarding having to return home to care for my dogs. More

Raj did a great job as usual. The radio had a problem with changing channels on it's own. I called him after the first visit to tell jim the radio was ok and he could cancel the part....the next day the with changing channels on it's own. I called him after the first visit to tell jim the radio was ok and he could cancel the part....the next day the radio acted up again. When I called to tell Raj he would have to order the part....he said he didn't cancel the order because he and the technician had a feeling it would fail again. Amazing!!!!! More

As always, the services provided were excellent! Chris Valencia was my advisor and was very polite and professional. I have been a Subaru fan for over fifteen years and have never had a bad experience. I Valencia was my advisor and was very polite and professional. I have been a Subaru fan for over fifteen years and have never had a bad experience. I have only dealt with this dealership though I now live in Chandler, AZ I will continue to drive to the Tucson location. All of the staff is wonderful!!! More

Excellent customer service. Monica was outstanding in helping me get our 2017 Forester records updated as we just moved from Portland OR to Tucson AZ. Monica offered us a loaner and kept me informed as t helping me get our 2017 Forester records updated as we just moved from Portland OR to Tucson AZ. Monica offered us a loaner and kept me informed as to the progress of our vehicle maintenance. Just outstanding customer service. More

Took my car to the dealership because the check engine light came on. The dealership ran an inspection and told me that the fix would be a considerable amount of money. After talking it over and calling t light came on. The dealership ran an inspection and told me that the fix would be a considerable amount of money. After talking it over and calling them back I was told that they had decided to cover the fix as a sign of goodwill. Great service, great communication, and I felt that they took appropriate Covid-19 precautions. More

My experience with Tucson Subaru Service department has always been extraordinary. They provide timely service and thorough inspections. Just today, they recommended a battery replacement, but right now we always been extraordinary. They provide timely service and thorough inspections. Just today, they recommended a battery replacement, but right now we can't afford to spend 200 on a battery replacement. After they finished Monica, my service advisor, said they did a one time complimentary service on the battery. That was HUGE!!! Obviously this doesn't happen frequently, but it meant a lot today. Thank you Monica at Tucson Subaru. More