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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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September 15, 2020

Despite technical difficulties for the Zoom session so visuals unavailable, Darla kept her good cheer and explained some updates for 2020 Outback from our previous 2017. One of those tips came in handy th More

by plant nerd
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Tucson Subaru responded

Thank you for your kind review, I genuinely appreciate it. Darla

September 14, 2020

This Subaru dealership is the BEST car dealership I have ever dealt with. I have owned Subaru for 18 years. My Impreza is a great car and I get outstanding service with Monica at Tucson Subaru. This is a More

by Rexgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Estrada
Sep 14, 2020 -

Tucson Subaru responded

Great feedback, thank you! :)

Sep 15, 2020 -

Tucson Subaru responded

Thank you so much, appreciate your review. Thanks. Monica Estrada

September 12, 2020

They provide great service. Jesse was able to get me a new battery at no cost because of my low mileage. I appreciated the extra effort. More

by Merle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Tucson Subaru responded

Thank you for servicing here with us at Tucson Subaru, please call me if you need any assistance in the future. Thanks again, Jesse Friedman.

September 11, 2020

My sister & I came in just to look.. Joe was very patient with us. Took time to answer questions, we now own a bueatiful New Subaru Legacy Thank you jou More

by dschattner100
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Petersavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Micoletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Buford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie Ascencio
Sep 11, 2020 -

Tucson Subaru responded

Thank you for the review, ladies! It was a DELIGHT to meet you both! Joe

Sep 11, 2020 -

Tucson Subaru responded

Thank you !!! ; ) Louie A

Sep 12, 2020 -

dschattner100 responded

Tucson Subaru has a professional and friend staff. The customer service is outstanding. Anyone looking for a car should come to Tucson.Subaru talk to Joe.

Sep 14, 2020 -

Tucson Subaru responded

Thank you both, it was a pleasure working with you, If you need any assistance with the new vehicle please let me know. Thanks again for servicing with us at Tucson Subaru, Jesse Friedman.

September 10, 2020

Service Department always exceeds my expectations explaining what is needed and why and replacing parts under warranty if necessary. It's easy to make an appointment online and the service represent More

by vfutscher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Tucson Subaru responded

It was an absolute pleasure working with you, hope to see you next time !

September 10, 2020

Scheduled service on 2018 Outback. Busy dealership, even at 7:30 AM. They got me in as scheduled and got me out, less than an hour later -- as promised. Friendly and professional. One downside -- no more More

by saf824
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Tucson Subaru responded

It was an absolute pleasure working with you, hope to see you next time !

September 10, 2020

Chris explained the service my car would receive and what service would possibly be needed in the future. He was professional, knowledgeable, and very pleasant to work with. Subaru can be proud of the work C More

by Jane T-P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Tucson Subaru responded

Thank you for the positive review i appreciate it ,and i can say it was an absolute pleasure working with you and i want to offer my assistance in whatever you need in the future Thank you -Chris. V

September 09, 2020

All done on time and as agreed. Service is always excellent. Loaner was important part of service due to Covid concerns. Also availability of prompt appointment. More

by Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rau
Sep 16, 2020 -

Tucson Subaru responded

Thank you so much! Appreciate trusting us here at Tucson Subaru to make sure your vehicle is returned to you promptly and safe.

September 09, 2020

Darla gave some good tips. This is my third Outback so much was the same but there were some new tips as well. Thanks for the gas card too! More

by scott in tucson
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Tucson Subaru responded

Thank you for the kind review, I genuinely appreciate it. Darla

September 08, 2020

Scott and Monica hold customer service to an exceptional value. They went above and beyond and made sure we were being taken care of. I will definitely be back. Scott made sure all concerns we had were addr More

by TCollective
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Estrada
Sep 25, 2020 -

Tucson Subaru responded

Thank you so much for the wonderful review. We do consider all of our customers family and want them to feel that way. It was my pleasure to make sure you were taken care of. If you ever need anything, please let me know. Scott G.

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