2,266 Reviews of Tucson Subaru - Service Center
Truly first class. I had made an error in my calendar and showed up late on the wrong day. That was no problem for London. With impressive speed and a smile on his face, he took care of my car without delay. showed up late on the wrong day. That was no problem for London. With impressive speed and a smile on his face, he took care of my car without delay. In fact, he still took the time to ensure that I received the vest value for money. London seemed just as pleased as I was to offer such quick, affordable, and high-quality service. This will continue to build my loyalty to Subaru and to Tucson Subaru. More
Raj provided Super Service. Nail in one tire & chunk missing in another tire. Nail tire fixed and other tire replaced. Tire store told me that all four tires had to be replaced which was not true. Ar missing in another tire. Nail tire fixed and other tire replaced. Tire store told me that all four tires had to be replaced which was not true. Arrived at 7:30 AM and out by 9:00 AM. Raj got us in the next day, kept us informed, no tire sales pitch. He is the best car customer service rep in the land! More
Knowledgeable, friendly, tending to every detail was our experience. We had no plans on buying a new Subaru, as we were there just for service but of course, you look around. Monica approached us with a p experience. We had no plans on buying a new Subaru, as we were there just for service but of course, you look around. Monica approached us with a plethora of details on the new Subaru with no pushy “sales approach”. Information is valuable to me and the navigation system is much larger than our 2018 Subaru. We live in Green Valley, so driving here can be extremely dangerous. We like all the safety features and we knew the what would work for us. It took a couple of weeks for it to come in but that was fine with us. Happy customers sums it up. More
My service appointment went very smoothly. Staff were all courteous and professional in helping me. The waiting area was clean and socially distanced, so my experience was quite good. courteous and professional in helping me. The waiting area was clean and socially distanced, so my experience was quite good. More
Love my new Outback but being born less than 1/2 way through the last century, driving a computer on wheels took some getting used to. Darla was magnificent in guiding me through the intricacies of the through the last century, driving a computer on wheels took some getting used to. Darla was magnificent in guiding me through the intricacies of the safety and integrated convenience features. Patient and thorough, I am proud to have had her help me join the 21st century. Great job. More
Great service at Tucson Subaru, answered my questions and took care of the problem in a hasty manner.. My experience could not have been any better and I would recommend to anyone who needs a service issue took care of the problem in a hasty manner.. My experience could not have been any better and I would recommend to anyone who needs a service issue on their vehicle. More
The service representative, Monica Estrada, was great to work with. She did what I asked her to do in a timely and efficient manner. She communicated well. work with. She did what I asked her to do in a timely and efficient manner. She communicated well. More
It was great service. Especially fast and kind replacement of parts. Also inside of Tucson Subaru ship was clean and safe to stat while waiting for the replacement replacement of parts. Also inside of Tucson Subaru ship was clean and safe to stat while waiting for the replacement More
I would like to give a 5 star award to Monica Estrada Service Advisor. She took care of my Subaru last February and again August 20, 2020. Monica is very professional yet very kind and friendly and kno Service Advisor. She took care of my Subaru last February and again August 20, 2020. Monica is very professional yet very kind and friendly and knowledgeable. She researched a question I had from the last service and was able to get my money refunded. She also went above and beyond and had my car washed after it was serviced. Thank you, Monica Estrada, for your professionalism and good service! More
The service in always professional and attentive. The representative s always follow up and are true to their commitment of notifying you when the work is done and providing a complete review of the work representative s always follow up and are true to their commitment of notifying you when the work is done and providing a complete review of the work performed. More