Tucson Subaru - Service Center

Darla gave some good tips. This is my third Outback so much was the same but there were some new tips as well. Thanks for the gas card too! much was the same but there were some new tips as well. Thanks for the gas card too! More

All done on time and as agreed. Service is always excellent. Loaner was important part of service due to Covid concerns. Also availability of prompt appointment. excellent. Loaner was important part of service due to Covid concerns. Also availability of prompt appointment. More

Outstanding service! My WRX is humming again. From beginning to the end the experience was seemless. I highly recommend subaru vehicles. They alert you to what service your vehicle may need without th beginning to the end the experience was seemless. I highly recommend subaru vehicles. They alert you to what service your vehicle may need without the pressure. More

Darla did a fabulous jog of educating us to the intricacies of our car. She is a great help and we will definitely get with her again if we have questions. intricacies of our car. She is a great help and we will definitely get with her again if we have questions. More

Scott and Monica hold customer service to an exceptional value. They went above and beyond and made sure we were being taken care of. I will definitely be back. Scott made sure all concerns we had were addr value. They went above and beyond and made sure we were being taken care of. I will definitely be back. Scott made sure all concerns we had were addressed and taken care of. Monica was extremely kind and professional, making sure to take care of us. I will be back to this service department because the customer service was phenomenal. I've never encountered a department that cared this much about their customers. More

Jesse worked closely with my 3rd party extended warranty company to accomplish several repairs. Additionally, he did an extraordinary job of keeping me informed every step of the way. The mechanics in the company to accomplish several repairs. Additionally, he did an extraordinary job of keeping me informed every step of the way. The mechanics in the service department expedited the work to meet an awkward schedule I had to meet. Thanks Tucson Subaru. More

Chris was friendly and knowledgeable. He let me know what work was recommended and what was being done along the way. It helped to make the time go quickly. what work was recommended and what was being done along the way. It helped to make the time go quickly. More

This was our first service appointment for our 2019 Subaru Ascent which required more than standard oil change,etc. There were several items requiring repair---foggy headlamps, driver-side seat ventila Subaru Ascent which required more than standard oil change,etc. There were several items requiring repair---foggy headlamps, driver-side seat ventilation, and a rattling noise. All were handled professionally with no attempt to suggest a cheaper fix than what was required. Monica Estrada, our service advisor, did a beautiful job of keeping us informed of what was going on with the repairs. We had a Lexus before this Subaru and while Lexus' service was very good, it doesn't compare to what we experienced at Tucson Subaru. All those involved in this service are to be congratulated. More

Monica Estrada was able to make an appointment for me timely. The repair was done in much less time than expected. Thank you very much for the prompt service. timely. The repair was done in much less time than expected. Thank you very much for the prompt service. More