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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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August 30, 2020

Truly first class. I had made an error in my calendar and showed up late on the wrong day. That was no problem for London. With impressive speed and a smile on his face, he took care of my car without delay. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
London Tobin
Aug 31, 2020 -

Tucson Subaru responded

Thank you for coming in, and especially thank you for taking the time to write this wonderful review!

August 30, 2020

Raj provided Super Service. Nail in one tire & chunk missing in another tire. Nail tire fixed and other tire replaced. Tire store told me that all four tires had to be replaced which was not true. Ar More

by mark18trek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Sihota
Sep 02, 2020 -

Tucson Subaru responded

Thank you so much for taking the time to leave us a review! We are glad to have you as one of our guest. Stay safe and have a great day. :)

August 30, 2020

Knowledgeable, friendly, tending to every detail was our experience. We had no plans on buying a new Subaru, as we were there just for service but of course, you look around. Monica approached us with a p More

by Greg and Sheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Petersavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darla-5 star
Aug 31, 2020 -

Tucson Subaru responded

great review ty...John P

Aug 31, 2020 -

Tucson Subaru responded

Thank you for the review!!!!!! Traci

Sep 26, 2020 -

Tucson Subaru responded

Thank you for the nice review. Darla

August 28, 2020

My service appointment went very smoothly. Staff were all courteous and professional in helping me. The waiting area was clean and socially distanced, so my experience was quite good. More

by azbound04
Recommend Dealer
Yes
Employees Worked With
Jordi Acosta
Sep 02, 2020 -

Tucson Subaru responded

Thank you so much for the wonderful review. We strive to provide an extraordinary service experience for every customer every time. So happy to have you here at Tucson Subaru. Happy motoring. Scott G.

August 28, 2020

Love my new Outback but being born less than 1/2 way through the last century, driving a computer on wheels took some getting used to. Darla was magnificent in guiding me through the intricacies of the More

by 3Bears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Tucson Subaru responded

I appreciate you taking the time to do this wonderful review. I am always here if you have any questions. Darla

August 28, 2020

Great service at Tucson Subaru, answered my questions and took care of the problem in a hasty manner.. My experience could not have been any better and I would recommend to anyone who needs a service issue More

by Azwildcat79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Sihota
Aug 31, 2020 -

Tucson Subaru responded

Thank you for your great feedback. :)

Sep 02, 2020 -

Tucson Subaru responded

Thank you so much for taking the time to leave us a review! We are glad to have you as one of our guest. Stay safe and have a great day. :)

August 27, 2020

The service representative, Monica Estrada, was great to work with. She did what I asked her to do in a timely and efficient manner. She communicated well. More

by Barb&Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Aug 27, 2020 -

Tucson Subaru responded

THANK YOU SO MUCH, I REALLY APPRECIATE IT. THANKS. MONICA ESTRADA

August 25, 2020

It was great service. Especially fast and kind replacement of parts. Also inside of Tucson Subaru ship was clean and safe to stat while waiting for the replacement More

by jmfamily87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Tucson Subaru responded

I'm so pleased all went well.. thanks for he great review!-Jade

Aug 25, 2020 -

Tucson Subaru responded

I appreciate the great feedback. :)

August 23, 2020

I would like to give a 5 star award to Monica Estrada Service Advisor. She took care of my Subaru last February and again August 20, 2020. Monica is very professional yet very kind and friendly and kno More

by codonogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Aug 24, 2020 -

Tucson Subaru responded

Thank you so much, I really appreciate you taking your time to write this review. Thank you. Monica Estrada

August 21, 2020

The service in always professional and attentive. The representative s always follow up and are true to their commitment of notifying you when the work is done and providing a complete review of the work More

by colbertsubu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Tucson Subaru responded

Thank you so much for taking the time to let us know how we did. Call us if you ever have any questions or are in need of service, we will always be happy to help, Jesse Friedman.

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