Tucson Subaru - Service Center

Learning is Fun! Most enjoyable learning experience in memory. Darla was so kind and informative. I drove away more confident and informed on the many safety featur Most enjoyable learning experience in memory. Darla was so kind and informative. I drove away more confident and informed on the many safety features and functions the Subaru Outback has to offer. More

30000 service Excellent service appointment. Jesse Friedman is very professional, polite, and informative. I was given a loaner, a nice Crosstrek and my car servi Excellent service appointment. Jesse Friedman is very professional, polite, and informative. I was given a loaner, a nice Crosstrek and my car service was complete almost an hour before scheduled. Easy. Questions I had later about the detailed report were answered over the phone to my satisfaction by Jesse. More

The Love Encore with Steve was not only fun, but extremely informative. Steve makes learning about the Outback's capabilities a great experience! Thanks again! extremely informative. Steve makes learning about the Outback's capabilities a great experience! Thanks again! More

Clean, modern up to date center We were greeted when we approached the entry and asked how could they be of service. Everyone was pleasant We felt that everyone we came in contact w We were greeted when we approached the entry and asked how could they be of service. Everyone was pleasant We felt that everyone we came in contact with wanted to do their best to see that we were taken care of. More

Service and worked with Jade Hilliard. Wonderful Experience We had a trailer hitch installed and a CD player installed in our new Outback. Jade was very helpful and followed the whole process and kept me inform We had a trailer hitch installed and a CD player installed in our new Outback. Jade was very helpful and followed the whole process and kept me informed of progress. More

The best dealership I have dealt with. I always take my car there for repairs. I worked with Jade in service and Jack in sales both are outstanding. Outstanding service. car there for repairs. I worked with Jade in service and Jack in sales both are outstanding. Outstanding service. More

Great service. Very helpful personnel. Worked with me utilize the maximum my coupon. Courtesy car was available so I could attend my other appointments while my car was being serviced. No painful surpri utilize the maximum my coupon. Courtesy car was available so I could attend my other appointments while my car was being serviced. No painful surprises. More

Training Steve Norris was fantastic. He showed us all the apps and how to work them. Answered all our questions. Showed us all controls and how to use them an Steve Norris was fantastic. He showed us all the apps and how to work them. Answered all our questions. Showed us all controls and how to use them and what functions they did. Truly an extraordinary experience! Thanks Steve More

Good job This is the second time we have taken our 2018 Subaru Outback to Tucson Subaru and our experience was exceptional. Chris Valencia, our service advisor This is the second time we have taken our 2018 Subaru Outback to Tucson Subaru and our experience was exceptional. Chris Valencia, our service advisor, was there to greet my husband and I width a smile and firm, welcoming handshake. He spoke with us about what needed to be done, he had our previous service worksheet so he had done research. We were about 30 minutes early but he got the car in the shop for the oil change. Chris told us it would be about 90 minutes but that he would let us know if any other work was suggested. About 45 minutes later Chris came up to me stating the car was ready, explained what had been done, and asked me if I had any questions. I did. We couldn’t get the remote key to start the car. Chris tried it and couldn’t get it to work; he went to another Tucson Subaru gentleman who also couldn’t get it to work; they found another gentleman who tried to get it to work, it wouldn’t start the car but he had an immediate solution. He fixed the sensor in the window and the remote worked in starting the car. The dealership was busy; it was a Monday afternoon, folks all over and these three gentleman worked on this issue with smiles, and determination they would resolve the issue. And, they did. These folks at Tucson Subaru know their cars, how to treat a customer and appear to enjoy working there. I’ll go back as will my husband. More