Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
2,279 Reviews of Tucson Subaru - Service Center
Sort by
January 21, 2020
Everyone I’ve worked with at Subaru has been fantastic. Darla especially was kind and thorough while going through all the different features of my new car! Darla especially was kind and thorough while going through all the different features of my new car! More
by asivilli
Employees Worked With
January 21, 2020
It’s always a pleasure when London is my service advisor. Upbeat, timely and really listens. In and out easy and on time. Even mounted my new license plate frame for me. Upbeat, timely and really listens. In and out easy and on time. Even mounted my new license plate frame for me. More
by JuliaConway
January 19, 2020
The overall review of the Outback was very efficient. We were made aware of all the new features in a very positive manner. Darla was excellent in her role. We were made aware of all the new features in a very positive manner. Darla was excellent in her role. More
by fjf
Employees Worked With
January 17, 2020
Steve was very knowledgeable, personable and patient. He made sure I understood all the bells and whistles on my new Subaru, taught me many tips and tricks and answered all of my questions! made sure I understood all the bells and whistles on my new Subaru, taught me many tips and tricks and answered all of my questions! More
by macluanne
Employees Worked With
Steve Norris
January 17, 2020
Totally solved our problem. We had a problem with our Alexa Auto on our 2019 Outback that no one could solve. Contacted Amazon and spoke to 5 or 6 techs who could not figure out We had a problem with our Alexa Auto on our 2019 Outback that no one could solve. Contacted Amazon and spoke to 5 or 6 techs who could not figure out the problem. Contacted Tucson Subaru who put us in touch with Steve Norris. Made an appointment with Steve and after spending about an hour of his time got the system working properly. Steve, was extremely patient and professional, not to mention his knowledge of the different systems in the vehicle. This man is truly a great asset to your company. More
by BonBon D
January 16, 2020
Tucson SUBARU ROCKS! So efficient ...quick service...very friendly...a and so clean!!!! Really very happy all around! Thank you all!!!! Have a very good day! service...very friendly...a and so clean!!!! Really very happy all around! Thank you all!!!! Have a very good day! More
by lildeemon
Employees Worked With
January 15, 2020
Enjoyable experience all around. Like that they set you up for next service automatically, walk through of car was a great service we have never had. Super relaxed sale. Like that they set you up for next service automatically, walk through of car was a great service we have never had. Super relaxed sale. More
by 4hamanns
January 14, 2020
Very attentive Thanks for a great job! Took care of my problem and was very professional and friendly. Was given an excellent loaner and were most accomodating . Thanks for a great job! Took care of my problem and was very professional and friendly. Was given an excellent loaner and were most accomodating ................. More
by stan
Employees Worked With
January 12, 2020
warranty windshield We came in for a warranty windshield replacement. We were first told our's didn't qualify for the warranty. After “discussing” it with scott and the d We came in for a warranty windshield replacement. We were first told our's didn't qualify for the warranty. After “discussing” it with scott and the district rep they agreed to split the cost of a new windshield. Jade got us right in and did a good, fast job. Upon completion she informed us they would warranty the whole price. It saved us money. We like that. One has to also wonder why they didn't warranty the windshield from the very first as would have been both correct and extraordinary. Overall tucson subaru did do what two other dealers said they would to remedy the problem. They did it well and fast while we were in town. Though it should not have taken any “discussing” to get it approved. We were treated kindly and promptly. Jade followed up as she said she would. Scott and Jim Bible, the rep, were curteous in every way. Knowing that tucson subaru is a for profit business like any other, we will be back for more service as nessecary and more if we need another subaru. More
by dignat
January 10, 2020
A Wonderful Standard of Excellence! We met with Darla for the Love Encore time to review the “workings” of our particular 2020 Forrester. Darla answered our questions, gave helpful revie We met with Darla for the Love Encore time to review the “workings” of our particular 2020 Forrester. Darla answered our questions, gave helpful review of the technology of the panels.Her pleasant demeanor & expertise made her presentation an all around enjoyable and valuable experience. We felt it was timely for us to be there. (Not a waste of time at all!!!) More
by Nelson Lehman
Employees Worked With
