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2,267 Reviews of Tucson Subaru - Service Center
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March 13, 2019
Always a great experience. We have Jade as our service person and she is helpful and goes the extra mile to make sure we are happy with our service. Needed an air bag replacemen We have Jade as our service person and she is helpful and goes the extra mile to make sure we are happy with our service. Needed an air bag replacement due to recall. Services completed in a timely manner. More
by Nancy az
Employees Worked With
March 13, 2019
GREAT SERVICE ALWAYS DOES A GREAT JOB TAKING CARE OF ME AND MY CAR WOULD NOT LET ANYONE ELSE SERVICE MY SUBARU I ALWAYS LET THE DEALER DO SERVICE THAT WAY IF THERE ALWAYS DOES A GREAT JOB TAKING CARE OF ME AND MY CAR WOULD NOT LET ANYONE ELSE SERVICE MY SUBARU I ALWAYS LET THE DEALER DO SERVICE THAT WAY IF THERES A PROBLEM YOU CAN CALL THEM More
by CHEVY1234
Employees Worked With
March 12, 2019
Excellent service on 36K miles Easy to make an appointment, punctuality if service professionals on my arrival, clear communication on job and cost of service, returned vehicle ahea Easy to make an appointment, punctuality if service professionals on my arrival, clear communication on job and cost of service, returned vehicle ahead of promised time after services. Good recommendation on what to look fo in next scheduled service including tires wear and tear. I travel around US and Canada continuously and definitely see Tucson Subaru as a top service center to keep my vehicle well serviced. More
by Sergiores
March 12, 2019
Subaru is No. 1 in my book! I purchased my Subaru in Minnesota and had the best car service I have ever experienced. I thought it was a fluke. Then I moved to Tucson and still re I purchased my Subaru in Minnesota and had the best car service I have ever experienced. I thought it was a fluke. Then I moved to Tucson and still receive top-notch, customer-focused service every time. Also, a big thanks to the Service Tech. who discovered my transmission problem and brought it to the forefront and thanks to Mr. Ford (you gotta love the name) for handling my extended warranty on it. Suffice it to say, because of the outstanding customer service I receive from Tucson Subaru, I will be purchasing another Subaru when the time comes for me to buy a new car. It's true - I really do love my Subaru. More
by MOCUTHBERT
Verified CustomerEmployees Worked With
Other Employees :
Service Guy working with Dan who found my transmission problem and addressed it.
March 11, 2019
Excellent Vehicle Service and Recall Repair Took our 2018 Subaru in on 7 March for 18000 mile service and 2 recall repairs--all work completed in record time. Jesse Friedman was Service Advisor Took our 2018 Subaru in on 7 March for 18000 mile service and 2 recall repairs--all work completed in record time. Jesse Friedman was Service Advisor and he provided excellent service. Was in and out in less than an hour. My wife and I had barely finished with the complimentary coffee and cookies and the car was ready to go! Very pleasant experience but what this dealership routinely prvides. Janelle & Harry Loper Sierra Vista, Az More
by HBLLJL
Employees Worked With
March 06, 2019
Service above and beyond We had a Love- encore delivery appointment with Darla and she is amazing. This is our 5th Subaru and I thought we knew pretty much everything there is We had a Love- encore delivery appointment with Darla and she is amazing. This is our 5th Subaru and I thought we knew pretty much everything there is to know about Subaru’s. WRONG! She is a wealth of knowledge and the time spent was well worth it. We had a problem with our STARLINK account and she helped us with that as well. The attention to detail and the “extra mile” that Darla, Tucson Subaru , and the whole team shows each and every time is phenomenal and I highly recommend them. If you want bumper to bumper, start to beyond finished attention then go to Tucson Subaru More
by Mackohana55
Employees Worked With
March 06, 2019
Love-Encore Review for Darly Muckley Or Salesperson Kevin McDougal told us in advance that Carla knows everything about all of the features, functions, knobs and buttons on our new 2019 F Or Salesperson Kevin McDougal told us in advance that Carla knows everything about all of the features, functions, knobs and buttons on our new 2019 Forester. Given all the features and controls on our new Forester, we thought that Kevin might might be stretching the truth a bit. But after spending the better part of an hour in our Forester, asking questions and learning abour features that we didn't know existed, we think Kevin was right. Not only did Carla know her product inside and out, she helped us to better understand how the amazing electronics on our vehicle helped help keep us safe. We really think Carla is a great fit for her job! We enjoyed working with her. More
by JMH
Employees Worked With
March 06, 2019
Scott I have been dealing with Scott for many years and is super impressed with his knowledge and experience. Wanted to give a special thanks to him on the I have been dealing with Scott for many years and is super impressed with his knowledge and experience. Wanted to give a special thanks to him on the review. Thank you Scott for all you do servicing the Tucson area. More
by averysrita
Employees Worked With
March 06, 2019
Jade Hilliard is the best Service Advisor in Tucson! We’re on our 6th Subaru. We live out of state & travel a lot. Until we met Jade, Firestone has been our go-to mechanic for our 3 vehicle fleet, curr We’re on our 6th Subaru. We live out of state & travel a lot. Until we met Jade, Firestone has been our go-to mechanic for our 3 vehicle fleet, currently consisting of 2 Foresters & a 2016 Toyota Tacoma. Tucson Subaru is about a hour away from our part time residence but it is well worth the trip, thanks to Jade Hilliard’s outstanding service. Because of Jade, we have been bringing our 2016 Forester to Tucson Subaru for servicing when we’re in town, from regular scheduled maintenance to big ticket items. Jade goes the extra mile on everything that matters: from arranging shuttle transportation to & from, appointment setting, diagnosing the problem, explaining the solution & cost in understandable terms, applying any available discounts, following up - stuff that matters. Jade make the experience as convenient & painless as possible for the consumer. I trust her & she is a pleasure to do business with. More
by MaryAnn
Employees Worked With
Other Employees :
The gentleman that runs the parts counter is also helpful.
March 01, 2019
Regular check up time I was late, but no worries! The wait time was exactly what they said it would be and I was back at work on time. I was late, but no worries! The wait time was exactly what they said it would be and I was back at work on time. More
by Kbella
Employees Worked With
Raj Sihota
