Tucson Subaru - Service Center

Good service! Chris Fisher is efficient, and answers our questions on maintaining our new Subaru. He remembers us, and is very knowledgeable. We really appreciate Chris Fisher is efficient, and answers our questions on maintaining our new Subaru. He remembers us, and is very knowledgeable. We really appreciate the free shuttle to the mall while our car is being serviced. We also appreciate the coupon for a free car wash each time we come. More

Love-Encore Delivery Darla Muckley was absolutely fabulous. Her expert advice, knowledge of the vehicle and straight forward explanation made for an easy understanding of Darla Muckley was absolutely fabulous. Her expert advice, knowledge of the vehicle and straight forward explanation made for an easy understanding of the issues I hadn't been able to figure out on my own. The dealership has done everything over the top. From purchase, delivery and follow-up, all were second to none. Tucson Subaru is a class act and stands out among their peers. More

Better replaced My battery had died on me and needed it replaced. After they checked found it had a dead cell. Chris had it replaced very quickly and explained everyt My battery had died on me and needed it replaced. After they checked found it had a dead cell. Chris had it replaced very quickly and explained everything to me and was very courteous. More

From oil change to new Impreza. I went in for an oil change on my Outback and thought I'd l round while I waited. I was just looking trying to decide if I wanted a smaller, new car o I went in for an oil change on my Outback and thought I'd l round while I waited. I was just looking trying to decide if I wanted a smaller, new car or keep my Outback. I looked at Impeza and test drove and test drove one though I didn't like the color. I loved it. After deciding on a color Steve Wilis and crew worked very hard finding what I wanted, no easy. Eventually one was located, love it. I was very impressed with the team work atmosphere there. Everyone kept me informed along the way. Great folks. More

What a first visit ! We bought a 2017 Outback thru Craigslist last week. Brought it into Tucson Subaru today to get lube, oil, filter and checked over. Had a great exper We bought a 2017 Outback thru Craigslist last week. Brought it into Tucson Subaru today to get lube, oil, filter and checked over. Had a great experience. The service rep, Jesse, did a good job, touched all the bases without trying to oversell unnecessary work. Personable and knowledgeable. We asked about an extended service warranty so Jesse took us over to see Traci in Finance. She did a very credible job of showing us our options and pricing. The level we chose was a couple of hundred dollars less that what we found online. Traci took us over to see the lady who schedules the regularly scheduled classes to help new car owners learn all the features. We're welcome even though we didn't buy the car there. Also, introduced us to Darla, the New Vehicle Delivery Specialist. She's also the new car tech guru and is open to our questions, once we figure out what they are. Finally, the car we bought had a broken tail light and some broken plastic on one of the rear view mirrors. Will, in Parts, was all over it. He volunteered to put my box in the car, out in service. Turns out, while he was out there, he went ahead and installed the tail light and popped the new plastic on the mirror. Something I could have done, but way thoughtful of him. So, now, because of all this great treatment, we're pretty well trapped into revisiting this dealership for our service needs. I've heard good things about them from others, thought it was just part of the Subaru cult thing, but it turns out it's true. Oh, yea. We were in a few weeks ago and looked at and drove a couple of models, new and used. Dealt with Jack McVey. Today, he noticed our name on a list of service appointments, came to find us and congratulate us on acquiring an Outback even though he didn't make the sale. He'd be a good one to look up if you're visiting to look at cars. Low key, no BS. Finally ... the coffee is great. More

Outstanding Very helpful as there is much to learn and Darla was able to answer all our questions and invited us back if need additional help. Very helpful as there is much to learn and Darla was able to answer all our questions and invited us back if need additional help. More

Great. The best! Could it ask for a better experience. The. Very best great staff. Great facility just moved in town and Buddy my 2017 outback is in good caring hands Could it ask for a better experience. The. Very best great staff. Great facility just moved in town and Buddy my 2017 outback is in good caring hands for his 3rd oil change. Jade and staff went the extra mile 😊😊😊😊😊 More

Excellent Service Excellent service, Jade and Raj were great. I have trusted in this dealership since I bought my Forester there in 2014. They have never let me down. G Excellent service, Jade and Raj were great. I have trusted in this dealership since I bought my Forester there in 2014. They have never let me down. Great dealership, wonderful people and service. Brought my Forester in for my 60 month service. More

Patience was her virtue! Darla patiently walked us through all the tech features of our month old Forester. We had been struggling with STARLINK and several other tech feature Darla patiently walked us through all the tech features of our month old Forester. We had been struggling with STARLINK and several other tech features. She made it all easy and adjusted setting to fit our preferences. Thanks so much. More