Tucson Subaru - Service Center

Great service, good explanations for questions. Nice people Jason, service rep great; Floyd & Judith, shuttle drivers great. All around it was a nice experience with knowledgeable people. The shuttle people w Jason, service rep great; Floyd & Judith, shuttle drivers great. All around it was a nice experience with knowledgeable people. The shuttle people were knowledgeable about Subaru in general as I had questions about Forrester vs. Outback. I had questions about my extended warranty and Jason was about to explain them to me quite well. Jason was great but I wish he talked a little slower. No complaints and I continue to LOVE my Subaru. Thanks to all and Merry Christmas! More

Routine Maintenance Service was completed on time as promised. Other issue with tire pressure was looked at and was resolved by adding more air as we are now adjusting t Service was completed on time as promised. Other issue with tire pressure was looked at and was resolved by adding more air as we are now adjusting to lower temps (finally) in Tucson. More

Problem Solved The tailgate on my 2015 outback was making a noise every time I went over the slightest bump. In an extremely timely manner, the problem was identifie The tailgate on my 2015 outback was making a noise every time I went over the slightest bump. In an extremely timely manner, the problem was identified as the tailgate being out of alignment and it was realigned. Problem Solved! Everyone at the dealership was very nice and accomodating. More

Friendly and prompt service!!! From out of town visiting family and was in need of a remote key. The second we pulled into the dealer we were treated with absolute priority care. Re From out of town visiting family and was in need of a remote key. The second we pulled into the dealer we were treated with absolute priority care. Referred to Scott who made sure he fully understood what we needed and got the key ordered. Next day we were turned over to Jade who scheduled us for a key programming immediately. Not only was the order expedited and got us taken care of a day early but the key was done quickly also. More

Darla Muckley-Subaru is so lucky to have her on their Staff! In May, 2017,I purchased a new Subaru. Personnel at Subaru at Oracle and River in Tucson, Arizona, referred me to their "go to person" on staff who a In May, 2017,I purchased a new Subaru. Personnel at Subaru at Oracle and River in Tucson, Arizona, referred me to their "go to person" on staff who answered " detailed questions,. At once, Darla Muckley, put me at ease as a friend and consultant. We started with "my questions"-how refreshing-Not a lecture! Questions were answered with patience and in language that I understood. I loved Darla. She is knowledgeable, patient, charming. Subaru has a gem in this young woman! I will feel comfortable in returning to Subaru as a repeat customer! J. Dunn More

Awesome No appointment and passing thru and took me in and out fast...explained everything and impressed...Even cost was very reasonable...Thanks for the Gr No appointment and passing thru and took me in and out fast...explained everything and impressed...Even cost was very reasonable...Thanks for the Great experience.. More

Jade Hilliard - Excellent Service Jade Hilliard did an excellent job of shepherding me through the process of replacing my windshield and arranging for the necessary recalibration of t Jade Hilliard did an excellent job of shepherding me through the process of replacing my windshield and arranging for the necessary recalibration of the cameras and safety systems. Well done!! More

Professional, caring, honest, fair, helpful Dealt with Sean Johnson Sales Associate. Then Jade Hilliard Service Advisor. If your looking to buy an auto or just checking them out, you will not Dealt with Sean Johnson Sales Associate. Then Jade Hilliard Service Advisor. If your looking to buy an auto or just checking them out, you will not go wrong permitting Sean to assist you. No pressure, lots of good honest info. And Jade is there to help you understand what service maintenance is due, the cost and just plain honestly helpful. Coffee, tea, fruit, WiFi while you wait in a most comfortable lounge area. I felt like everyone really cared. More