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2,266 Reviews of Tucson Subaru - Service Center
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October 20, 2017
very satisfied customer very nice and knowledgeable and very very very helpful. DID so much to help me solve the problem I was having with the check engine light. very nice and knowledgeable and very very very helpful. DID so much to help me solve the problem I was having with the check engine light. More
by Annette Hernandez
Employees Worked With
Jason Mumma
October 20, 2017
Service at Subaru is always a great experience. Every time I have gone into the Tucson Subaru the experience is great... The staff knows what they are doing and are super friendly and professional. Every time I have gone into the Tucson Subaru the experience is great... The staff knows what they are doing and are super friendly and professional. I have gotten to personally know a lot of the staff at the Tucson Subaru and if you have any questions about getting a Subaru contact Trent Nichols or Dan Ford for service... Thanks Subaru! Jon Lee More
by Jon Lee
October 19, 2017
Service review I have the two-year full warranty. This was a maintenance service. They serviced my car quickly. Also my tire light came on as I was driving there, I have the two-year full warranty. This was a maintenance service. They serviced my car quickly. Also my tire light came on as I was driving there, and they patched my tire up. I needed a ride to work and the courtesy shuttle was too busy, so Subaru ordered an uber ride for me. The courtesy shuttle picked me up during lunch to get my car. More
by Ttom
Employees Worked With
October 19, 2017
My Recent Forester Service I continued to be very pleased with your service. In my last visit a few days ago Dan took care of me with great skill and expertise. When a problem w I continued to be very pleased with your service. In my last visit a few days ago Dan took care of me with great skill and expertise. When a problem was discovered with a brake light switch shortly after I left, Dan diagnosed the problem and it was fixed within 15 minutes at no charge. Your waiting area is very nice with coffee and refreshments. I appricated the fact that dogs were welcome! Internet and charging capability for mobile devices was also greatly appreciated. Once more, many thanks to Dan! Tim Reith More
by DoctorT
Employees Worked With
October 18, 2017
Love-Encore Delivery Darla Muckley's presentation of the Love-Encore Delivery was very informative, and yes, Fun! She quickly dispensed with a few questions about Eyesight Darla Muckley's presentation of the Love-Encore Delivery was very informative, and yes, Fun! She quickly dispensed with a few questions about Eyesight and Navigation, and continued with a thorough explanation of some of the deeper instrumentation and settings. Also, Darla sent us a very helpful video showing us how to synch the rear view mirror with our garage door opener. I would deffinitely reccommend the encore delivery to all Subaru customers, and I would commend Subaru for offering the service. Highest Marks to Darla and Tucson Subaru! More
by patreed
October 17, 2017
Fantastic service! I am visiting from Colorado and was extremely happy with the way this Subaru dealership service department handled my car. I would absolutely recommen I am visiting from Colorado and was extremely happy with the way this Subaru dealership service department handled my car. I would absolutely recommend them!!! More
by jdeg2017
Employees Worked With
Jason Mumma, Kelsey Greer
October 16, 2017
Dissappointed I have no complaint about the service and courtesy extended by all employees with whom I came in contact at Tucson Subaru. The facilities were extrao I have no complaint about the service and courtesy extended by all employees with whom I came in contact at Tucson Subaru. The facilities were extraordinarily well-kept and comfortable. A courtesy car was provided, a new Crosstrek. Very nice. But I do wish to register a strong complaint, which if is received as has become the custom nowadays, will go without response or responsibility. I took my Forrester in for repairs to the air conditioner. It had simply stopped working. I have had the Forrester for just a little more three years. It is impossible to conclude realistically that the problem had simply been wear and tear. In all the years I have owned vehicles, have I had any difficulty with air conditioners. I believe the air conditioning unit had to have been faulty from the beginning and, though out of warranty should have been replaced gratis by Subaru...a company which I have admired for its attention to quality and service. I now have a new overpriced compressor and stuck with a bill for $1340+ for replacement of a part which should not have been installed in the first place. More
by Jim Hollo0n
Employees Worked With
Chris Fisher
October 16, 2017
24 month service This was a very efficient and most helpful experience. Top marks to the team from the reception desk, the mechanic Robert, and rest of the folks at S This was a very efficient and most helpful experience. Top marks to the team from the reception desk, the mechanic Robert, and rest of the folks at Subaru. More
by capulet14
Employees Worked With
Robert the mechanic
October 13, 2017
I like Jesse! I tease my friends often because the service I get is so much better than they get for a comparable BMW: easy scheduling, instant attention when I arr I tease my friends often because the service I get is so much better than they get for a comparable BMW: easy scheduling, instant attention when I arrive, reasonable and accurate estimates, and timely completion with no unpredictable after effects. Did I mention great coffee, plus cookies and fresh fruit? And everyone was gracious to my dog, important because I live some distance from the dealership and could use the trip and time for training. Thanks guys. Jesse is perfect for a service manager, easy to talk to, informative, and subtle sense of humor More
by DogsCrosstrek
Employees Worked With
October 13, 2017
Love-Encore Delivery One of the best presentations I have been a part of. Darla was great, very professional and explained everything in detail. Love the car. Outstanding One of the best presentations I have been a part of. Darla was great, very professional and explained everything in detail. Love the car. Outstanding More
by Azsunto
Employees Worked With
