Tucson Subaru - Service Center

Outstanding experience buying a new car! Tucson Subaru provides a total professional, knowledgeable and friendly staff from sales, finance, and service departments. Jack McVey in Sales ex Tucson Subaru provides a total professional, knowledgeable and friendly staff from sales, finance, and service departments. Jack McVey in Sales excels in listening skills, and questioning what features are important to a buyer. Without any pressure, Jack shows how Subaru's products provide the specific needs of the customer, plus adding superior safety, reliability and resale value that car buyers want. Jack can be counted on to do an outstanding job for any customer. Tim Hanson in Finance is extremely knowledgeable and competent, and continues Tucson Subaru's commitment to making the buying process a pleasant one. Manager Louie Ascencio also is excellent. Yesterday I took my Outback in for its first 6-month oil change and tire rotation. Dan Ford in Service completes the picture of why I'm glad I bought a Subaru. Again, professionalism rules. An additional bonus is the attractiveness of the waiting area: comfortable seating with large TV, separate tables for those needing computer workspace, and a delightful array of flavored coffees. Tucson Subaru rocks - and their products too! Nancy Weiss More

Great Customer Service I've owned Subarus since 2000. I've been to Tucson Subaru half a dozen times over the past two years and the service is always courteous, genuine, and I've owned Subarus since 2000. I've been to Tucson Subaru half a dozen times over the past two years and the service is always courteous, genuine, and efficient. More

Small problems, large problems equal no problems! My last visit was just a small problem, low pressure tire light on. Brought it to Marcos and not only did they put air in my tires, but also checked My last visit was just a small problem, low pressure tire light on. Brought it to Marcos and not only did they put air in my tires, but also checked each tire for nails, etc. Without an appointment, too! Good service! More

service visit I was very pleased with the service and especially the service rep. Work was completed in a timely fashion and the overall experience was outstanding. I was very pleased with the service and especially the service rep. Work was completed in a timely fashion and the overall experience was outstanding. More

Oil change I recently went in to get an oil change. The service all around was amazing! Dan made the oil change super easy and quick! While my kids and I were w I recently went in to get an oil change. The service all around was amazing! Dan made the oil change super easy and quick! While my kids and I were waiting, Steve and Terry came up, said "hi", played with the kids a bit and even offered us some water and snacks! As far as oil changes go--it was a pleasurable experience! I'll definitely be back! More

Friendly staff, excellent service From the moment my husband and I pulled into the dealership lot, we experienced outstanding service. Anthony Marquez greeted us and then wrote down o From the moment my husband and I pulled into the dealership lot, we experienced outstanding service. Anthony Marquez greeted us and then wrote down our servicing needs. After all the service paperwork was taken care of, he escorted us into the waiting area and introduced us to Bob Wilson who answered my husband's questions regarding the new Outback, and then gave us additional information pertaining to the model. While waiting for our Tribeca to be serviced, Bob invited us into his office. We thought to ourselves, "Oh, boy, here comes a sales pitch to buy a new Subaru!" To our pleasant surprise, Bob took the time just chatting with us and helped to make the waiting time fly by. During the thorough servicing, Anthony let us know that the plate light was also out and would be replaced if we agreed. Between Bob Wilson and Anthony Marquez, they made us feel welcomed at the dealership. We love our Subaru and will definitely be back to Tucson Subaru! More

Tinting I brought my car in for a tinting job. I was greeted by some of the friendliest people I have ever encountered. I was expecting to leave the car off f I brought my car in for a tinting job. I was greeted by some of the friendliest people I have ever encountered. I was expecting to leave the car off for the afternoon but no! It was done in an hour! and they sent me on my way. They truly understand the value of time and that was amazing to me. I will always recommend them for their services. The tinting looks wonderful and it was incredibly affordable! Thank you Tucson Subaru!!!! More

excellent service, loving the Subaru life Completely loving my 2015 Forester at 1 year in. This is my first Subaru, having been a honda person my whole adult life. last year, traded in the mi Completely loving my 2015 Forester at 1 year in. This is my first Subaru, having been a honda person my whole adult life. last year, traded in the minivan for a forester. Wanted something smaller and more fuel efficient, and was wanting the cross trek in hybrid. C.J. was super helfpul in wrapping my head around the Forester being a better fit overall. He was so right. I am incredibly happy with my car and love driving it. A year out, when in for an oil change and ran into C.J. who remembered me and all the details around the trade in/sale that occurred last October. Very impressed with Tucson Subaru! Highly recommended for their sales and service! More

Excellent Everything I ha very to drive to subaru in tucson, I live in Sierra vista an hour away, I am always greeted so politely. Everyone there is tentative t Everything I ha very to drive to subaru in tucson, I live in Sierra vista an hour away, I am always greeted so politely. Everyone there is tentative to your needs. Not to mention the kids eoom, which is awesome and the super clean friendly atmosphere. I really love my subaru and my tucson subaru store. More

Great Customer Service Marcos Romero was very professional and friendly. He answered all my questions and was very informative. My car was finished when he estimated and t Marcos Romero was very professional and friendly. He answered all my questions and was very informative. My car was finished when he estimated and the loaner I had was clean and excellent. I would recommend Tucson Subaru for any car and work to be done. Great job guys!!! More