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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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July 31, 2022

Darla was very helpful and friendly and answered our questions. She was very easy to understand and facilitated our learning experience. More

by Kev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Tucson Subaru responded

Thank you for your kind review. Darla

July 31, 2022

The whole idea of this tutorial is just great and represents how customer-oriented Subaru and Tucson Subaru are. Darla Muckley was great! She was so easy to understand, explained all of the key fac More

by Sharon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Tucson Subaru responded

Thank you for your amazing review, I appreciate you. Darla

July 30, 2022

I previously had amazing experience here when Jay Rau worked here. Since he left nothing but problems. I have called 4 times in 6-9 months asking for the complete service records for my car(because I’ve More

by Katrina13Rodrigues
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Petersavage
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

The representatives are helpful and courteous . They treat you with respect and are willing to answer questions More

by msteffenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2022

Chris was very helpful. He communicated well and gave me suggestions for preventing my car problem again. More

by Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2022

Darla was really friendly and knowledgeable. I appreciated that she emphasized I could contact her in the future if I had questions. More

by Julia J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2022 -

Tucson Subaru responded

Thank you kindly for your review, I am here if you need me. Darla

July 23, 2022

Another great service experience with service advisor Dan Ford. With a 7:30 appointment Dan had me and my Forester back on the road at 9:00am following a brake fluid flush, AWD service and multi-point inspec More

by Bill B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Tucson Subaru responded

Thank you for the review!

July 22, 2022

It was very helpful to helping me buy my car and was helpful with the options More

by Justine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Petersavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Iseminger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Tucson Subaru responded

Thanks so much! Congrats on your new Subaru :) -Sean

Jul 22, 2022 -

Tucson Subaru responded

Thank you for the kind review, we appreciate it so much. Darla

July 21, 2022

Jason M. did an exceptional job taking care of my ailing Subaru. Not only was he able to get my car in to be seen for a critical drivability issue he got it r More

by Tucson Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mumma
Jul 22, 2022 -

Tucson Subaru responded

Thank you for the kind review! JM

July 19, 2022

They are tops in courtesy and customer service. Staff honestly tries to put the customer before profit. More

by eksuagee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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