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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,264 Reviews

2,264 Reviews of Tucson Subaru - Service Center

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February 23, 2022

I had an exceptional experience getting my Subaru serviced in Tuscon. It was wonderful to have a personal contact to ask questions and assist with the process. Brittney is both personable and knowled More

by sunsandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

sunsandy responded

Highly recommend Tuscon Subaru for service. I had an Exceptional Service Advisor Brittney Ottaviano assist me through out my visit. Look forward to returning.

February 22, 2022

Chris was super responsive and knowledgeable. We had multiple issues w Lyft drivers picking us back up and he made sure to get us a shuttle ride and keep us notified on car repair status. More

by Angela B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Larson
Feb 22, 2022 -

Tucson Subaru responded

Thank you so much for your review! :)

February 22, 2022

Tucson Subaru puts a lot of effort into taking care of their customers. Their Love Encore service is a perfect example of that. Darla helped me learn more about my new car than I had been able to discover More

by LL in AZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Tucson Subaru responded

Thank you for your wonderful and kind words, I appreciate it and we are always here if you need us. Darla

February 21, 2022

Chris is an excellent advisor. Great communicator, attention to detail, and knowledgable. He is now my go-to guy. More

by davide
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2022

Chris was pleasant when I brought my car in for service! Oil change and car was ready in 45 minutes! More

by Suzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2022

Tucson Subaru and Chris, our advisor, provided the best vehicle service I have ever experienced. We brought a second Subaru for service and again, superior service and customer support. More

by GregA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2022

Brandon was exceptional. Hope we have him every time we come for service. Great job. More

by Maryvm96
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Boyka
Feb 21, 2022 -

Tucson Subaru responded

Thank you for the positive feedback, I am glad we were able to provide a great experience during your visit and we look forward to working with you again!

February 19, 2022

Brandon greeted me immediately after arriving to the dealership. He was a consummate professional, ensuring my vehicle was quickly and efficiently taken care of, and answered any questions I had. I will More

by kpflannery1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Boyka
Feb 21, 2022 -

Tucson Subaru responded

Thanks for the positive review, we're glad we could provide you with great service. We hope to see you again.

February 18, 2022

I had a great conversation with Darla and she really helped me to understand all of the ins and outs of my new vehicle. I'm so happy with my purchase and with the service and support from Tucson Subaru. More

by caitlinrosehawley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Tucson Subaru responded

Thank you so kindly and welcome to the Tucson Subaru Family. Darla

February 18, 2022

The dealership far exceeded my expectations at every step - the customer service on the phone when I called to schedule an oil change; the greeting and preparedness of the service person when I drove in; ev More

by love.judyanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Iseminger, Darla Muckley, Jason Mumma, Edward James Oresman
Feb 17, 2022 -

Tucson Subaru responded

Thank you so much! Congratulations on your new Crosstrek ✨ Mike

Feb 18, 2022 -

Tucson Subaru responded

Thank you for the review!!!! Traci

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