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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,264 Reviews

2,264 Reviews of Tucson Subaru - Service Center

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February 11, 2022

I was visiting Tucson from Santa Fe and was scheduled to leave Thursday 2/10. Around 1:00pm on Wednesday my Forester's lights started flashing. Luckily I found Tucson Subaru and Dan Ford. Dan shepherded my More

by Ethel.hess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Tucson Subaru responded

Thanks you for the Review!

February 09, 2022

I'm still new here, but so far everyone has been very helpful. My time with Darla, reviewing all the new to me functions, was time well spent. More

by klieneke
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Tucson Subaru responded

Thank you so much for your review, and welcome to the Tucson Subaru family. Darla

February 08, 2022

I absolutely love to go to Tucson Subaru! You helped me unload my cooler, gave me a loaner car, serviced my car for 60k and 90k maintenance, and it was done earlier than I expected and cost less than quot More

by swirlgirl18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2022

Brittney Very kind, helpfull on what needed to be done on my car. Excellent customer service. More

by jri1668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Tucson Subaru responded

Thank you so much for your kind words! So glad I could help you with your vehicle service, and I hope to work with you again in the future! -Brittney

February 05, 2022

Simply the best; A few words don’t say what I feel… Broke down from out of state.. just past warranty, and Service Director Mr. Scott Gregg decided to take care of a stranger..he went the extra mile… Love ya More

by Richard Winship
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

Tucson Subaru responded

Thank you Richard for the kind words. So happy to have been able to get you taken care of. Safe travels and happy motoring. Scott G.

Feb 05, 2022 -

Tucson Subaru responded

It was a pleasure working with you Mr. Winship, and thank you so much for the great advice, I certainly will not forget. :) -Brittney

Feb 06, 2022 -

Richard Winship responded

Not just kind words Scott … honest truth- you stepped up without being asked .. and got to give a shout out to Service Manager Brittney - thanks for keeping me informed along the way,…she’s one that will be going places :) Richard

February 04, 2022

Friendly, fast, efficient clean loyal brave concerned. 15 word minimum is rediculous. Be happy with a few words of praise. More

by Pringlejeb
Recommend Dealer
Yes
Employees Worked With
Brandon Boyka
Feb 04, 2022 -

Tucson Subaru responded

Thank you for those kind words of praise. We appreciate the great review and we look forward to working with you again!

February 03, 2022

Staff are cordial, efficient and professional. Staff are informative regarding vehicle services needed and options to address them. More

by mona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Saucedo
February 03, 2022

Drove from New York almost 3000 miles, needed oil change. Made appointment online drove there. In and out 45 minutes. Brandon recommended breakfast place across street. Awesome 👍👍 More

by hawaiianhideaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Boyka
Feb 03, 2022 -

Tucson Subaru responded

Thank you for the positive feedback, I am glad we were able to provide a great experience during your visit and I look forward to working with you again!

February 03, 2022

Friendly, professional, accommodating, clean, helpful, extraordinary, superb, on time, good listener, thorough, careful, efficient, accountable More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2022

Chris was an exceptional advisor! He was attentive to my cars needs, provided status updates, arranged for my shuttle to and from home, and Most importantly had a great attitude! More

by pnayak24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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