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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,264 Reviews

2,264 Reviews of Tucson Subaru - Service Center

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December 21, 2021

Darla helped explain features I wasn't familiar with. I'm more confident with my understanding of my car after talking to her. More

by jplabuda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Tucson Subaru responded

Thank you for the review, I appreciate it so much. Happy Holidays. Darla

December 20, 2021

Darla best electronic system person possible, always responsive when help needed with screen system, returns calls promptly, always courteous and politely helpful for those with low technical expertise More

by lnckincaid
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Tucson Subaru responded

Thank you for your wonderful review, I appreciate it. Happy Holidays. Darla

December 19, 2021

Brittney Ottaviano provided excellent, thoughtful service to help solve radio and fuel pump problems, as did the technician who worked on the car. More

by bobbinn
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Tucson Subaru responded

Thank you so much for your kind words, our primary goal is to make sure you leave the dealership happy and safe! I will relay this on to your technician, whom I'm sure will be glad to hear this. Thank you so much. - Brittney

December 16, 2021

Brandon is very helpful, great service! Answered all of my questions, and I had none left. Would definitely recommend. Thank you! More

by GalinaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Boyka
Dec 16, 2021 -

Tucson Subaru responded

Thank you!!! Traci

December 15, 2021

Darla was wonderful: patient and through. It was such a pleasure to learn from her. Thank you Subaru for having this service. More

by klemar
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Tucson Subaru responded

I appreciate your wonderful review. Thank you and Happy Holidays. Darla

December 14, 2021

Brandon was very pleasant. He went over what was done yesterday & what is recommended in the future. Thank you! More

by Jknustrt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Boyka
Dec 16, 2021 -

Tucson Subaru responded

Thank you for the positive review! We look forward to working with you again in the future!

December 14, 2021

Jason was great from start to finish with updates and answered all my questions so I knew what to expect. More

by Jnoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Arreola
Dec 22, 2021 -

Tucson Subaru responded

Thank you so much!

December 14, 2021

Great customer service! Answered all of our questions and went above to make sure we were taken care of. More

by AshleyEllgen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie Ascencio, Brandon Boyka
Dec 14, 2021 -

Tucson Subaru responded

Thank you !!! ; ) Louie A

Dec 15, 2021 -

Tucson Subaru responded

Thank you for the Extraordinary review! - Curt

December 13, 2021

Very customer oriented. They went out of there way to answer my questions. Best Subaru dealership I have done business with. More

by gdhawthorne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Frazier
Dec 22, 2021 -

Tucson Subaru responded

Thank you so much for the kind words and thank you for being a part of our Subaru family. Scott G

December 11, 2021

Brittney O. was my customer service representative. She was polite, would be honest and let me know how long she thought things may take and also gave me accurate projected costs of service which I appreci More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2021 -

Tucson Subaru responded

Thank you so much Mr. Miller, it was an absolute pleasure working with you! And I hope to work with you again in the future. -Brittney O.

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