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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,269 Reviews

2,269 Reviews of Tucson Subaru - Service Center

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November 11, 2021

Jason made the routine service quick and easy and efficient. No problems from start to finish. More

by Daretosoartoday
Recommend Dealer
Yes
Employees Worked With
Jason Arreola
Nov 19, 2021 -

Tucson Subaru responded

I am so glad I was able to make your experience a great one, and I hope to see you again!

November 11, 2021

Impeccable service… very single time, Branson was no exception. In a post Covid world, I feel like we have just accepted the drastic decline in service in so many sectors. Tucson Subaru and Brandon are More

by wystrach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Boyka
Nov 18, 2021 -

Tucson Subaru responded

We're glad your service went well. We hope to see you in the future.

November 10, 2021

Chris was courteous, professional and exceeded expectations. He was an outstanding rep, probably the best service I've ever had servicing a car. More

by jimsak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2021

Great service, attentive and authentic. Chris was busy, but did a thorough job. Great asset to your business. More

by Christopherq002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2021

I showed up on Monday morning without an appointment, as my Subaru would not start on Sunday evening. Jason correctly identified that it was likely a battery problem. As a result it was confirmed that it ne More

by David Prewitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Arreola
Nov 19, 2021 -

Tucson Subaru responded

I am always happy to help and I look forward to working with you in the future!

November 09, 2021

Very professional, work done as promised and cost close to what was estimated. I trust this dealer, and that trust is based on years of positive experience. More

by markflint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Mumma, Jordi Acosta
Nov 09, 2021 -

Tucson Subaru responded

Thank you the great review.. !!jh

Nov 09, 2021 -

Tucson Subaru responded

Thank you for the Review!

Nov 09, 2021 -

Tucson Subaru responded

Thank you for the kind words. Looking forward to seeing you next time! Jason

November 09, 2021

Repairs are still expensive and sometimes recommended when they aren’t absolutely necessary, but I have been treated well. More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mumma
Nov 09, 2021 -

Tucson Subaru responded

Thank you for your feedback, we take all our guests comments into consideration. Thank you. Jason

Nov 09, 2021 -

Josh responded

Of course! As far my experience with you went, Jason, it was fantastic, 5 stars! You are one of the few dealership repair representatives that did not feel like a salesman, and you know what issues are what!

November 08, 2021

Great service. Very quick and courteous. Rep explained everything to my satisfaction. Will come back again. More

by Slmonkey2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Boyka
Nov 08, 2021 -

Tucson Subaru responded

Thanks for the positive review, we're glad we could provide you with great service. We hope to see you again.

November 08, 2021

I had a wonderful experience with Steve Norris, who did my Love Encore session for my new Crosstrek. I got the chance to sit with him inside the car and go over every random question that had popped into m More

by ktmath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Nov 08, 2021 -

Tucson Subaru responded

Thank you for the kind words and I'm glad I could help! -Steve N

November 08, 2021

Chris and the service staff are awesome, and true professionals at what they do for Tucson Subaru. More

by Brian and Kathy Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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