Tucson Subaru - Service Center

Brandon was exceptional!!! Great customer service, very attentive to details, answered all my questions and ensured timely service for my vehicle. Wonderful experience!! attentive to details, answered all my questions and ensured timely service for my vehicle. Wonderful experience!! More

Service department was great! Brittany I’d friendly and helpful. Prompt sigh updates on my vehicle. helpful. Prompt sigh updates on my vehicle. More

The dealership is clean, the service is great, the staff are all friendly and helpful, and their work is excellent. are all friendly and helpful, and their work is excellent. More

When I got my oil change they said I needed a new When I got my oil change they said I needed a new cabin air filter and asked me if I wanted to pay $60+ dollars for it. I thought I should check When I got my oil change they said I needed a new cabin air filter and asked me if I wanted to pay $60+ dollars for it. I thought I should check the price and found that a new OEM filter through Subaru was 22.98 that price was for pick up at my local dealership. If they knew I needed an new one, they already did the labor to open up the glove box to check the filter. Why would they mark the part up over 100% when all they had to do is slide a new part in. I would have gladly paid $35 or even $40 to do this but $60 seems crazy since the glove box was already opened up. To the dealership, this is small dollars, but now after seeing how this process works and seeing the pricing, I no longer trust my dealership and would never have them perform larger services on any of my vehicles. More

Excellent service, quick easy process and a comfortable area to wait for my vehicle. Matt was easy to work with and friendly. area to wait for my vehicle. Matt was easy to work with and friendly. More

I have dealt with this Subaru since 2015. They can be a little more expensive on some things, but overall are honest and reliable in every way. little more expensive on some things, but overall are honest and reliable in every way. More

I already spoke to the dealership, but wanted to say a few words about Darla. When I leased my 2019 car, Darla told me everything I needed to know about the cars operation. Today, she was very informative few words about Darla. When I leased my 2019 car, Darla told me everything I needed to know about the cars operation. Today, she was very informative about my 2022 lease, another Impreza. This car was quite different from my last Impreza. She is very friendly and when I left, I had learned many things I didn't know before. She is a people person, and even remembered me from almost three years ago. She is an definite asset to your dealership. You need to keep her as long as possible. More

Great service, excellent information provided so I can better understand how to benefit from all of the cool features of my new car! better understand how to benefit from all of the cool features of my new car! More

Brandon delivered exceptional service, making sure I was getting the correct maintenance performed and continually updating me on the status of the service. I would definitely take my Crosstrek back to Tucs getting the correct maintenance performed and continually updating me on the status of the service. I would definitely take my Crosstrek back to Tucson Subaru! More