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Tucson Subaru - Service Center

Tucson, AZ

4.7
2,280 Reviews

2,280 Reviews of Tucson Subaru - Service Center

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September 09, 2021

Great service, easy to make the appointment. Very professional and courteous. The job was done in a timely manner. Would definitely recommend this place to all my family and friends. More

by tenelshofrobin47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Saucedo
Sep 09, 2021 -

Tucson Subaru responded

Thank you for recommending us to your friends and family and thank your for writing the positive feedback! -Christian Saucedo

September 09, 2021

This visit was to meet with Darla for an overview of This visit was to meet with Darla for an overview of the new technology our Outback has. She was very knowledgeable and friendly, she also stat More

by nacho409
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Curt McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Gradillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Frazier , Ken Murch
Sep 09, 2021 -

Tucson Subaru responded

Thank you kindly for the extraordinary review. I appreciate it and always happy to assist. Darla

Sep 09, 2021 -

Tucson Subaru responded

Thank you, Nacho, and I am very happy you are both enjoying your new Outback! Please call if you have any questions or concerns. KM

Sep 09, 2021 -

nacho409 responded

You did an extraordinary job in helping us though the process of purchasing our second Outback and if we have any questions we will call you. Thank You Edna & Ignacio

September 07, 2021

I always feel like a VIP at Tucson Subaru. This is the best car experience I’ve ever had. Great team for my great car! More

by ska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Saucedo
Sep 09, 2021 -

Tucson Subaru responded

It was my pleasure! I'm glad we were able to be the standard for what a service experience should be! -Christian Saucedo

September 02, 2021

Very pleased with the attitude and professionalism that Chris and Tucson Subaru displayed on my recent service visit, good to know some customer service companies still maintain that level of excellence th More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2021

A very positive experience. Everyone was so helpful and professional. The service department alone is a good enough reason to own a Subaru! They make car maintenance so easy. More

by Carolyn Gaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Arreola
September 01, 2021

Came in for a scheduled service appointment. Christian was quick with the check in process. My car was done at the estimated time. Christian was ready to walk me the rough the inspection report when I ret More

by gwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Saucedo
Sep 09, 2021 -

Tucson Subaru responded

Thank you for the positive review I'm glad we were able to go above and beyond and meet your expectations! -Christian Saucedo

August 31, 2021

Chris is Always helpful and keen to keeping my Subaru in Tip Top Shape! He is friendly and I can Trust him with the care of my Outback. More

by IOrallo30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2021

Brought my 2020 Subaru Outback XT in for a 5000 oil change and an infotainment recall software update. Jesse Friedman was my service advisor. I had a loaner vehicle and was told that my service and r More

by Vermont Bernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Tucson Subaru responded

Thank you for your feedback, we will always be here to provide extraordinary service for any of your vehicle needs. Jesse Friedman

August 29, 2021

I came in for an oil change without an appointment, and the staff at the service department quickly worked with me and got the job done in record time. Thanks Jesse for your speediness and excellent custom More

by Santiago3vallinas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Tucson Subaru responded

Thank you for your feedback, we will always be here to provide extraordinary service for any of your vehicle needs. Jesse Friedman

August 27, 2021

Jesse went above and beyond for us when having our windshield repaired. He rushed having a part delivered as we were going out of town the following day and needed our car. He couldn't have been more More

by Bobbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Tucson Subaru responded

I was super happy to be of assistance, please feel free to call me for any of your service needs in the future. Jesse Friedman.

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