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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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August 03, 2021

I worked with Monica who went above and beyond to find a solution for my travel arangements while we waited for a part to come in later than hoped due to covid delays. They also researched a dent I found wh More

by Nanny Momma
Recommend Dealer
Yes
Employees Worked With
Monica E. Schivone-Rimcoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Tucson Subaru responded

Thanks so much for the wonderful review! Enjoy your new car! -Monica

August 02, 2021

Everything was thoroughly explained and all issues were resolved. All was done in the time frame stated and was well organized. More

by tamquinn64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordi Acosta, Monica Estrada
Aug 02, 2021 -

Tucson Subaru responded

Tamara, thank you so much for your great review. We really appreciate you. Thanks. Monica Estrada

Aug 02, 2021 -

Tucson Subaru responded

Thank you kindly for your review, we appreciate it! Darla

August 02, 2021

Brittany was professional and efficient and got me in and out quickly for my Forester’s 30k service. The work was completed in the advised timeframe and within the quoted price. They also noted we had a batt More

by TucsonFozzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Tucson Subaru responded

Thank you for your kind words! It was a pleasure working with you and providing you with extraordinary service! I hope to see you again in the future! - Brittney

July 30, 2021

Awesome customer service!! Thank you Chris for ensuring my Outback is road worthy for my roadtrip! You guys are the BEST! I highly recommend you! More

by Wendi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Juvera
July 30, 2021

Darla made certain that I had full access to her and her offer to help me understand all of the features of my new Subaru. I am very happy with her services to me. More

by Feather9
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Tucson Subaru responded

I appreciate your nice review, reach out anytime you have questions. Thank you, and have a good weekend. Darla

Jul 30, 2021 -

Feather9 responded

Darla does an excellent job at Subaru.

July 29, 2021

Brought in for 12,000 mi service. Impressed by courtesy and promptness. Promised ready in 1.5 hrs and delivered in just 1 hour. Chris was very helpful and customer oriented. More

by johnovista
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

I took my 2017 Subaru Impreza Wagon Sport in due to a recall letter I received from Subaru. Everyone in their Service Department was fantastic! Monica Estrada was great! She was very professional and More

by AzGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Jul 28, 2021 -

Tucson Subaru responded

Thank you so much, I really appreciate your great review. Thanks. Monica Estrada

Jul 29, 2021 -

AzGuy responded

Just as a follow up after my visit to Tucson Subaru, I have already been back to order some windshield wipers and a cabin air filter. As per my first experience there, everyone is very helpful and friendly! They even put my windshield wipers on for me! Thank you!

July 28, 2021

I received great support from Monica. She was very open and honest about my service and followed through with her communication. I was very satisfied with the service I received. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Estrada
Jul 28, 2021 -

Tucson Subaru responded

Paul I appreciate your review, please let us know if you need anything. Thanks. Monica Estrada

Jul 29, 2021 -

Tucson Subaru responded

Thank you for leaving us a great review! - Artie

July 28, 2021

Very easy to talk, patient and explained every feature of my Forester! Also she helped me with two other questions that I had no related to the use of my Forester! I'm very glad that we talked, I learned a l More

by Gabriela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Tucson Subaru responded

I appreciate your wonderful review, Thank you kindly. Reach out if you need me for further questions. Darla

July 27, 2021

Very kind demeanor!Answered all questions and Very kind demeanor! Answered all questions and demonstrated how to do something’s I’ve been wanting to learn. Thank you! Hope to have him again More

by Zoom
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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