Tucson Subaru - Service Center

Got it done in good time with great shuffle service. Kept me updated and aware of problems they found and what it cost to fix them. me updated and aware of problems they found and what it cost to fix them. More

The service personnel were all very accommodating, helpful and friendly. I really appreciated the use loaner vehicles while service was being completed. Scott was especially helpful in getting the c helpful and friendly. I really appreciated the use loaner vehicles while service was being completed. Scott was especially helpful in getting the correct type of new tires installed on my Outback. More

Brought in my 2017 Forrester for AC compressor recall. Every person and aspect of the intake, loaner car, and return processes were quick, attentiive, friendly, and professional. My service advisor MON Every person and aspect of the intake, loaner car, and return processes were quick, attentiive, friendly, and professional. My service advisor MONICA ESTRADA made everything go smoothly. More

Monica Estrada was very efficient in responding to a service issue. She promptly reviewed the issue, checked availability and got my vechicle in for service that day. Kudos to Monica and the Service T service issue. She promptly reviewed the issue, checked availability and got my vechicle in for service that day. Kudos to Monica and the Service Team. More

So great to have an after-purchase meeting with a specialist in the basic operations and the many extras on my new vehicle. Darla is a great teacher and explained how all systems in my new Forester w specialist in the basic operations and the many extras on my new vehicle. Darla is a great teacher and explained how all systems in my new Forester worked and how to access them. She is a gem! More

We had a great experience with Darla Muckley and her 'love encore' in-service. She only added to the excellent experience we have gotten from everyone at Tucson Subaru! 'love encore' in-service. She only added to the excellent experience we have gotten from everyone at Tucson Subaru! More

Had already made an appt. to for a recall part replacement that was 10 days away. Planned to have oil changed at that appt as well. But when our family decided on an impromptu road trip over the w replacement that was 10 days away. Planned to have oil changed at that appt as well. But when our family decided on an impromptu road trip over the weekend, I thought I'd better call the dealership to find out when oil was last changed. According to their records, the last oil change had been done much earlier than I thought. They offered to change the oil that day, and given that it was a Saturday, I was very positively surprised. When I arrived at the dealership, my appointment was not in the system, but they didn't send me away. And I really expected them to only do the oil change, so I could pick up my wife and kid from a birthday part at a playground. It was a hot day, so I was in a hurry. Monica, the service advisor, suggested we do not only the oil change, but inspection and the recall replacement as well, which I had scheduled for a future appointment. She reassured me I could have the car back after 1.5 hours, and even indicated she was willing to look into figuring out a ride for my wire and kid from the playground, since no loaners were available that afternoon. I decided to just stick around and get them when the car was finished. I had been there just under 1.5 hours, and they managed to get everything done. I really appreciated how everybody at the dealership went out of their way to help me out under the circumstances. More