Tucson Subaru - Service Center

Darla was very patient and answered all of my questions. She also emailed some links with videos and information and was very friendly and cordial. She also emailed some links with videos and information and was very friendly and cordial. More

Service department handled tricky electrical problem professionaly. Service advisor was a great help. I will be sure to go back for all future service problems. professionaly. Service advisor was a great help. I will be sure to go back for all future service problems. More

I have a recurring intermittent problem with my seat heaters and Monica helped me address it so that I am confident we will finally get it figured out. She spent quite a bit of time with me. She brough heaters and Monica helped me address it so that I am confident we will finally get it figured out. She spent quite a bit of time with me. She brought it up to the service director who promises to call me next week. Everyone is very nice at Tucson Subaru and I am always appreciative of their attitude and attention. More

Great experience, Monica was able to address my concerns with my maintenance plan. I appreciate her help. ...waiting area was clean and comfortable. Coffee was good! with my maintenance plan. I appreciate her help. ...waiting area was clean and comfortable. Coffee was good! More

I just want to say how much I appreciated working with Scott Gregg, Service Director. My wife and I live in both Portland and Tucson and have four Subarus--two in Tucson and two in Portland. We had so Scott Gregg, Service Director. My wife and I live in both Portland and Tucson and have four Subarus--two in Tucson and two in Portland. We had some leaks in one of our older cars that we have kept well maintained and as the repairs went forward, additional issues came up w more costs. Our car was over ten years old, but Scott contacted Subaru America and because we are long-term loyal Subaru owner, he was able to tell them our story and Subaru America picked up part of the repair cost. Because of Scott's help, we will likely buy our net Subaru from Tucson Subaru. Thank you for your courtesy and processional help. Steve Mueller & Deborah Gillis More

Excellent customer service Jesse Friedman was fantastic and a pleasure to work with the dealership was clean. They treated my car like there own and gave me updates. and a pleasure to work with the dealership was clean. They treated my car like there own and gave me updates. More

Thank you Jesse (Friedman) for making my service appointment virtually seamless, communication was excellent from start to finish, finding savings on my battery replacement was very helpful, the ove appointment virtually seamless, communication was excellent from start to finish, finding savings on my battery replacement was very helpful, the overall experience was fantastic. Looking forward to another great experience at my next service. More

Darla was very friendly and helpful. She definitely knows her stuff. She was able to easily talk me through the questions I had and even took time to go over some other features I was not aware of. her stuff. She was able to easily talk me through the questions I had and even took time to go over some other features I was not aware of. More

Darks answered all my questions and then volunteered several other technology features which she thoroughly explained. While doing so she was friendly, courteous and very helped. It was time well spe several other technology features which she thoroughly explained. While doing so she was friendly, courteous and very helped. It was time well spent. More