Tulley BMW of Nashua

My Experience with Tulley BMW I’ve been buying BMW’s from Tulley for many year now (this may well be close to my 10th car)... This time my normal (fabulous) Sales Rep (Steve Hammon I’ve been buying BMW’s from Tulley for many year now (this may well be close to my 10th car)... This time my normal (fabulous) Sales Rep (Steve Hammond) was out, but Gloria Prosper handled my purchase flawlessly. She was incredibly friendly, informative and helpful. She made making my decision easy and painless. Val drove a great deal. I highly recommend Gloria for your next BMW purchase. More

My experience at Tulley BMW of Nashua I came down to Nashua on May 4, 2016 to check out a 2016 bmw 428 xi retractable hardtop. I was greeted at the door by Josh McClaskey and introduced to I came down to Nashua on May 4, 2016 to check out a 2016 bmw 428 xi retractable hardtop. I was greeted at the door by Josh McClaskey and introduced to Corbin Tulley as well. They were very knowledgeable and answered my questions and made me feel comfortable in making my decision to purchase my car the same day. Josh stayed in touch with me after the sale as well. He is an asset to the team. Thank you Josh. Mary Matarazzo More

Tulley BMW Nashua - Best car buying experience I ever had! After 35 years of buying cars I can say with the highest level of confidence that Tulley is easily the best dealership I have ever purchased a car fro After 35 years of buying cars I can say with the highest level of confidence that Tulley is easily the best dealership I have ever purchased a car from. . From.my first phone call to my vehicle purchase things were dealt with in a highly efficient and professional manner. Gettting a price, filling out documents and driving away in my new X4 was seemless. Chris, Christina, Amanda, and Rich were customer focused, highly knowledgeable and a pleasure to work with. I can’t imagine ever buyin a vehicle from any other dealership moving forward and I highly recommend Tulley to anyone who is looking to purchase a new car. More

2019 X7 Live 1.5 hours away. Stopped in because they had X7 in stock. This was 4th dealer we had been to and couldn't put a deal together. Left there within a Live 1.5 hours away. Stopped in because they had X7 in stock. This was 4th dealer we had been to and couldn't put a deal together. Left there within a couple hours deal put together and pu car next day! Highly recommend. More

5th purchase from Tulley.....continue to exceed expectations Met Gloria last fall during a visit for service of my 2011 550xi. At the time, I mentioned that I might be in the market for a replacement in the spri Met Gloria last fall during a visit for service of my 2011 550xi. At the time, I mentioned that I might be in the market for a replacement in the spring. First day of spring she was there following up with text inviting us in for a test drive of a new 5 Series. Gloria spent 5 patient hours with my wife and I this past Saturday as we went through the process of selecting our next BMW. She was knowledgeable and very helpful without exerting any of the sales pressure often encountered in the automobile purchasing process. The purchase price / trade-in allowance negotiation was smooth and left me feeling that they appreciated our past purchases and valued our business. Gloria and the Tulley team exceeded our expectations. More

The Best BMW Dealership of Northeast This is my 3rd time purchase from Tulley BMW of Nashua. Staffs and manager are very helpful. Especially my sales agent Gloria Prosper, nice, friendly This is my 3rd time purchase from Tulley BMW of Nashua. Staffs and manager are very helpful. Especially my sales agent Gloria Prosper, nice, friendly and grateful lady. When we were doing test drives, she was very detail of explanation to each vehicle features. She helped me to finalize the deal with the manager. If anyone else is looking for BMW at this dealership, you should take a chance here. More

STAY AWAY! ADMIN WON'T EVEN APOLOGIZE FOR THEIR SCREW UPS. STAY AWAY! INCOMPETENCE ALERT! I actually love the car, love the location, loved everyone up to the point paperwork was about to be signed. As I walke STAY AWAY! INCOMPETENCE ALERT! I actually love the car, love the location, loved everyone up to the point paperwork was about to be signed. As I walked into the cheap-pitch room to sign the deal, I was hit with a bunch of unexpected expenses and the business manager called Scott Doherty said: "I own a BMW and an important part went defective and BMW refused to replace it, so you should get the extended warranty, bumper to bumper, etc...". I mean, can you say anything more degrading about the company you work for? What kind of sales pitch is this? Our warranty sucks, you should pay extra for coverage. So much for that first-time buyer of BMW experience. BUT that isn't even the issue. The biggest problem, and what aggravates me the most is that they had me wait a WHOLE WEEK for my car to be registered. They tried to blame it on my insurance, said they needed a form that I had emailed to them a day after signing paperwork. I had just come out of an accident where my wife was hurt, my daughter was in the car when the accident took place. They knew it all, we needed a car ASAP. I e-mailed them a few days later, and you'd think they would offer a loaner? NOPE, Offered to pay half of my rental! Can you believe that? As if I needed their scraps. I'm honestly disgusted. Honestly one of the worst car-buying experiences EVER!!! More

Very Accommodating and Helpful This is my third purchase from Tulley and yet again the experience was great. I traded in two vehicles and the sales rep, Joe came to pick up my one o This is my third purchase from Tulley and yet again the experience was great. I traded in two vehicles and the sales rep, Joe came to pick up my one of my trades. In addition, Val the sales manager was able to approve the deal in record time. The negotiation process wasn’t tedious as it usually is at other dealers. Tulley makes the car buying process fast, efficient, and painless. Thanks again to the team for all of their hard work. More

Exceptional car purchase experience Visited Tulley BMW for the first time and we were greeted and offered assistance immediately. We were introduced to Joe Macintosh and he was a very kn Visited Tulley BMW for the first time and we were greeted and offered assistance immediately. We were introduced to Joe Macintosh and he was a very knowledgeable salesman with exceptional people skills. We were not sure what model that we wanted. He was patient, kind and knew the facts about each car in question. Joe took us out to test drive the cars and strove to make sure we were satisfied with our final choice. I cannot say enough nice things about Joe and the way we were treated. The floor manager was great and so was Scott Doherty as he worked out the financials of the purchase. Looking forward to enjoying our new car with special thanks to Joe! More

Poor Sales Practice On Saturday nov 10th 2018, I received a call from Wendy Mabie asking if I was interested in trading in my x5, on Wednesday nov 14th I communicated wit On Saturday nov 10th 2018, I received a call from Wendy Mabie asking if I was interested in trading in my x5, on Wednesday nov 14th I communicated with Wendy Mabie that the only way this would occur is if I am able to trade in both cars, which I was told would not be an issue. On the evening of Wednesday nov 14th I went into the dealership and looked at different cars and discussed with the CPO manager Bob Marcoux my current offer, I was willing to put down $X000, and try to keep my payments for both cars around $X000, he came back with an offer that I agreed to of $3000 down and monthly payment of $XX58. I next started working with the business manager Scott Doherty and started to sign all the documents to lease a 2019 x5 and 2019 440i. After completing the documents for one car, Scott then said the we may need to restructure the deal on the second car because of my credit score, then he spoke with bob and the came back and explained to me that my monthly payment would be $XX00 which I agreed to. At this point we signed all the documents for the second car and Scott said everything was set and I was all good. We then made arrangements to pick up the cars on Saturday nov 17 at 10 am. At that point Bob came over to me and said he’s sorry he could not keep my payment at $X000 and I told him I understood and thanked him for his help. On Thursday morning I received a call from Val Goldenberg asking about my credit situation and I explained it to him. After which he called me again and said that I would need to put $3000 down for one car and we would not be able to have a deal for 2 cars because BMW WOULD NOT APPROVE IT. I then explain to Val and Wendy that this is not something I was comfortable with and I thought all paper work was signed and the agreement was in place. From my follow up conversations with Val on Friday he was not very forthcoming with the issue and when I tried to explain to him what transpired he did not want to listen all he kept saying is that he need $3000 down and started making comments about my finances. I have tried several times to get a response from management and administration at the dealership with not response More