
Tulsa Hyundai
Tulsa, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
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4/15/25 Service center malpracticed $2400 that i paid for services that malfunctioned the following day of picking it up 4/19/25. Brake lines were empty from loose valve, i had it towed to be fixed 4/21/25. services that malfunctioned the following day of picking it up 4/19/25. Brake lines were empty from loose valve, i had it towed to be fixed 4/21/25. Then after picking it up that 2nd time 4/23/25, I drove it off the service dealership lot, within maybe 2 hours my coolant drained, car over heated, temperature guage rising, a.c. blowing hot air. to my vehicle that is now mostly totaled. ROUND 3 on 4/24/25 towed back to the service center. My original appointment was for an oil change, window service, and radiator check. The mechanic sent other services 'that should be tended to,' so i agreed. Multiple a.c. services were performed, coolant lubrication oil, coolant flush, line kits, pump, many parts replaced, BG lifetime warranty for all of the cooling systems. As well as brake like warranty, etc. All those cooling systems that had been served and applied shouldn't make my car leak/pour out coolant, cooling fan not turn on, water pump not circulate, a.c. blow heat, temperature guage rise as it did for the first time ever owning my vehicle. As well as the brake line flush was serviced and kit installed, 'the mechanic recommended on the first visit'. (The break line was empty that next day after I had picked up my car.) Which made me have it towed for round 2 at the service center, so they could fix their error. After that brake error was fixed, that same day I left the service center, my coolant left the hose, car overheating, etc. I brought it to the service center for round 3. 2 days later after tow dropped it off at the service center the supervisor called stating i have a busted radiator which is not thir fault. I told her about ever detailed service that was provided that caused those issues. She stated, became defensive stating that i ( the consumer) caused those errors to my vehicle because once i drove it off that lot they're not reliable for what i couldve done. I had her speak with my mechanic and she was very unprofessional blaming everything else except the faulty installations and parts the service center malpracticed on my vehicle. It is still at that center sitting because I can't drive it. Hyundai of America was no help at all. I have all of the parts and services that came with BG lifetime warranties. The supervisor is not acknowledging the peace of mind warrantes for consumers. It's now 5/10/25, sitting at the service center for almost a month because I called Corporate, thinking they'd would help my situation including the factual documents as well as warranties. Because its their business and legal systems. No. They didnt listen to my statements, ignored my documents of services that I received from the service center. I now have to pay around $1500 for the service center to put a new radiator in my vehicle. I love/loved my vehicle it was my baby. I recommended many of my guests to Tulsa Hyundai because the mechanics were true blue collar good people. Those good mechanics are gone and the mechanics that are servicing at the center i will not recommend until they're certified trained. Thank you Tulsa Hyundai. Ive lost many job days, basically losing an amazing vehicle, my money is drained from my bank, and caused many stressful days to nights for almost a month because of the malpracticed mechanical errors from your service center. More
The dealership did a nice job in resolving a warranty and damage issue. The repairs were done in a timely fashion. damage issue. The repairs were done in a timely fashion. More
Seamless, simple, great communication, and easy. The best experience I’ve ever had at a dealership. The best experience I’ve ever had at a dealership. More
Amazing working with Kaci Pierce at Tulsa Hyundai. They helped me get the deal worked out, and also worked with me while I was waiting for Final Approval from my Credit Union They helped me get the deal worked out, and also worked with me while I was waiting for Final Approval from my Credit Union More
I purchased a new Santa Fe and was excited . The next morning went to a couple of consultations and headed to my last one of the day, then it just spiraled down from there. When I arrived to my The next morning went to a couple of consultations and headed to my last one of the day, then it just spiraled down from there. When I arrived to my destination the car died, called roadside assistance the dealership sent someone out couldn’t get it started had to have it towed. Called the next morning and the service technician who I was dealing with was not in so I had to wait over the weekend cause it was a Friday. Got the run around the next week and never really got an answer to the problem just that it was bad gas? Every time I spoke to anyone they said they would get right back to me , needless to say I finally got a car almost a month later. The worst experience I have ever had and would not recommend this dealership to anyone. More
I was able to storage my car for few days before towing my car. Michael understood my needs and was very friendly. He suggested a place to call and help me with my car. my car. Michael understood my needs and was very friendly. He suggested a place to call and help me with my car. More
They took very good care of me. I had the dreaded ICCU failure but was provided a wonderful loaner and my car was repaired weeks earlier than I expected. My service rep, Mike Land I had the dreaded ICCU failure but was provided a wonderful loaner and my car was repaired weeks earlier than I expected. My service rep, Mike Landon, was outstanding. More
My car sat for over 45 days at the service center and the issue is not fixed. This is the third time I am coming in for the same complaint. It is not getting fixed. Root cause of the issue is not diagnosed. issue is not fixed. This is the third time I am coming in for the same complaint. It is not getting fixed. Root cause of the issue is not diagnosed. Check engine light lit up as soon as I got the car. What service was performed I wonder. More