Tulsa Hyundai

Excellent service, very friendly advisor and shuttle driver (Hector)! Timely, friendly staff. No hassle when I opted out on a few recommendations driver (Hector)! Timely, friendly staff. No hassle when I opted out on a few recommendations More

They were not very helpful - I told them on M a y 11th th a t I wanted the cat- I would be picking i t up on the q 3th - 48 hours later. There were cigarettes butter on the floorboards t d the backseat as t a t I wanted the cat- I would be picking i t up on the q 3th - 48 hours later. There were cigarettes butter on the floorboards t d the backseat as t. - I brought it in t o b ebdetailed about 3e weeks later and they didn't fully vacuum it out - I finally went to the service department and they did do a full detail job. The salesman a would have had this done before I picked it up on May q3th. More

I think your coupons are misleading and the service clerks could not tell me the cost of an oil change or any of the services on the coupon. I could only get the cost after the work was completed. clerks could not tell me the cost of an oil change or any of the services on the coupon. I could only get the cost after the work was completed. More

Watch out. They try to sell you service you don’t need. A battery check service for approx 39 dollars to check the connections and fluid in the car battery. They try to sell you service you don’t need. A battery check service for approx 39 dollars to check the connections and fluid in the car battery. Car batteries have been sealed for decades. And a car with less than 5000 miles should not have loose connections. They try to upsell suspicious service all the time. More

brought my 2012 Hyundai Sonata in for an oil change and to have the underside of my car inspected because I noticed a piece was missing. Unfortunately, the inspection was disappointing. The technician was to have the underside of my car inspected because I noticed a piece was missing. Unfortunately, the inspection was disappointing. The technician was new and in training, and the video inspection didn’t explain what part was missing, whether it was a safety concern, or why it needed to be replaced instead of repaired. I had to call the service advisor to get those answers, and she explained that the technician was still training. What frustrated me most is that inspecting the missing underbody piece was one of the main reasons I scheduled the appointment, yet it felt like it was overlooked until I reminded them. I was also told the inspection videos have to stay within a certain time limit, but as a paying customer, I would rather receive a clear explanation than a rushed one. To top it off, the oil change reminder sticker wasn’t replaced on my windshield, and a clip from my cabin air filter was just left sitting on my dashboard instead of being reinstalled. These may seem like small details, but together they made me question the attention to detail during my visit. I’ve received more thorough and detail-oriented service from quick-lube shops than I did during this visit, which is disappointing considering this is a Hyundai dealership and I’m payed nearly $100 for what I expected to be a professional oil change and service visit. The service advisor was polite and took the time to answer my questions, which I appreciated. More

He was very well informed about what my vehicle needed. Very professional and very funny! He was a joy to work with Very professional and very funny! He was a joy to work with More

I scheduled an appointment a week in advance. I arrived a little before my appointment, waited and watched several people walk by my car. I then exited my vehicle and started walking inside when I arrived a little before my appointment, waited and watched several people walk by my car. I then exited my vehicle and started walking inside when I was approached. My appointment was noon but didn't receive my vehicle inspection for service approval until 2 PM and didn't leave until 2:44 PM...almost 3 hours after my appointment More

They were thoughtful , open and helpful. I have to have some work done on the truck. I need a loner or some rides because I have to work in Claremore. They have offered to git me to Claremor I have to have some work done on the truck. I need a loner or some rides because I have to work in Claremore. They have offered to git me to Claremore, OK when the work has to be done and back again to pickup the truck. Thank You. More

They were great work me in for the oil change, and got me out in a i timely manner. out in a i timely manner. More

It took three hours for them to only test my battery. Every single time I'm in there there's an excuse that only having one team and I'm always in there for 2+ hours. Every single time I'm in there there's an excuse that only having one team and I'm always in there for 2+ hours. More