Tulsa Hyundai

Very poor communication, and I asked for my break light bulb to be ordered so that I could install it myself, and it never was. bulb to be ordered so that I could install it myself, and it never was. More

Recommended thousands $ in repair costs, including items that had been replaced recently (well-within the service life). Example: new drive belt recommended when the drive belt had <10k miles on it. that had been replaced recently (well-within the service life). Example: new drive belt recommended when the drive belt had <10k miles on it. More

Recommended thousands $ in repair costs, including items that had been replaced recently (well-within the service life). Example: new drive belt recommended when the drive belt had <10k miles on it. that had been replaced recently (well-within the service life). Example: new drive belt recommended when the drive belt had <10k miles on it. More

I had 8 o'clock appointment for oil change and wheel rotation and whatever else the car needs at 8000 miles. I got there on time and they pull my car in and then started to do the oil change leaving the rotation and whatever else the car needs at 8000 miles. I got there on time and they pull my car in and then started to do the oil change leaving the headlights on while it was on the lift they drained the oil change the filter and rotated the tires. I asked if they knew what the torque value was for the lug nuts and they didn't know. I asked him about how to use the air freshener in my car and they didn't know it doesn't work. I can't smell anything. I left the dealership two hours later only to find out that when I was getting on the highway I heard a very loud air rushing sound, which was totally not normal. I came home to my house and opened the hood on my car and looked under the hood and I couldn't see anything cause I didn't know what I was looking for so I went back over there and the mechanic found that one of the tubes connecting the turbo wasn't hooked up correctly he fixed that right away, but also I had an indication that my tire pressure was low on two wheels two tires so he took my car and adjusted the tire pressure and then I came home after work and looked under my hood again and pulled off the cowling on top of the engine and and checked out my air cleaner filter covers and the fasteners holding the filter covers on. We're not tight enough so I had to tighten them myself so overall I spent three hours for an oil change so I'm not impressed. I'm actually disappointed. I expected Genesis as a luxury clash car spending $90,000 on it. I would've gotten better service than that done. More

Sales and finance teams were brilliant throughout this transaction. They were happy to work at my pace and delivered on all of their pro.ises. transaction. They were happy to work at my pace and delivered on all of their pro.ises. More

Comfy seating, good snacks and everyone was nice. I appreciate the car wash that comes with the visits. I appreciate the car wash that comes with the visits. More

Veey little communication from the advisor, they kept my car an extra day and I was not given an estimated time of completion. I kept calling the advisor, leaving messages and called the dealership and I wa car an extra day and I was not given an estimated time of completion. I kept calling the advisor, leaving messages and called the dealership and I was unsuccessful to talk to him all day until about 2pm on a Saturday when I had already told Jaden I needed to arrange a shuttle to pick me up and someone to watch my kids because of cars seats.. very discouraging experiences here since I purchased my car. Also, I continue to have to wait for recalls to be fixed. More

I didn’t like the fact that I was charged so much, $500 is to much plus they charged a 6% extra because I paid with a credit card. They discounted me $200 still over $300 for a 2024 car that only needed Fr is to much plus they charged a 6% extra because I paid with a credit card. They discounted me $200 still over $300 for a 2024 car that only needed Freeon is ridiculous to me!!! More