Tulsa Hyundai
Tulsa, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Did not fix the bar that will not hold up the hood correctly. Returned car saying' all was within specifications ' or something to that extent. Either a terrible design or wrong part was installed whe correctly. Returned car saying' all was within specifications ' or something to that extent. Either a terrible design or wrong part was installed when purchased (from Tulsa Hyundai new). More
Staff was knowledgeable, polite, and patient. I currently have an interlock device on my vehicle and not everywhere is willing to deal with that sort of situation. I really do appreciate the serv I currently have an interlock device on my vehicle and not everywhere is willing to deal with that sort of situation. I really do appreciate the service workers at Tulsa Hyundai being understanding and willing to put up with that extra hassle. More
I have reached out to the service manager, Frank, and he hasn't returned my phone call. A oil change, an additive, tire rotation and cabin filter ran $278. I requested the recalls to be fixed and was told t hasn't returned my phone call. A oil change, an additive, tire rotation and cabin filter ran $278. I requested the recalls to be fixed and was told there wasn't enough time to do them and they didn't have the parts. I put this on request when I scheduled the service on Monday for a Friday appointment. They had 4+ business days to order them to have on hand for my appointment. I requested a loaner, but was told I should have purchased a Genesis. I asked about a shuttle and they set it up. However, service advisor nor the driver told me this service stopped at 5pm. I got stranded and was told I had to find my own way back to the dealership. When I got back to the dealership the verbiage on my receipt said, "customer didn't have time." Which was far from the truth. I was told that my vehicle needed to be serviced every 5,000 miles, not 8,000 and not 10,000 miles as previously stated by mobile technician and service advisor. I wished I hadn't have purchased this vehicle. It has been a terrible experience. Sad part is we purchased 3 Hyundai vehicles. More
Kept the vehicle overnight without contacting me. Did not perform approved add-ons after approval was received. Approval received and given at 8am, came in to pickup the vehicle at 2-3pm Did not repl Did not perform approved add-ons after approval was received. Approval received and given at 8am, came in to pickup the vehicle at 2-3pm Did not reply to any text messages to Nate's direct number or the one that contacted me about approvals. More
We had pre-approved when we went and already knew what truck we wanted. So they both made it very easy for us to get the right vehicle. truck we wanted. So they both made it very easy for us to get the right vehicle. More
I had the engine on my 2013 Hyundai Sonata Limited replaced a little over a week ago and it started making noise and vibrating. I called the dealership service department to let them know and had to l replaced a little over a week ago and it started making noise and vibrating. I called the dealership service department to let them know and had to leave a voicemail. I did not receive a call back until 7 hours later. The lady I spoke with said she was in charge of the loaners at the Tulsa Hyundai dealership and that I can bring my car in but they have no loaner vehicles for me. I let her know I I'm a single income household and cannot go without a vehicle. I already had to figure out and pay for a vehicle while they replaced my engine due them not having any loaners and will not be doing it again. She was not helpful at all! After all the issues with my newly replaced engine get straightened out I will not be using this dealership again. More
Passing through town as my family relocated cross-country. Needed a same-day appointment for a wiring issue with my Ioniq 5; the team scheduled and serviced my car the same day! Everyone we spo cross-country. Needed a same-day appointment for a wiring issue with my Ioniq 5; the team scheduled and serviced my car the same day! Everyone we spoke with was warm and professional. Great experience! More



