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1,737 Reviews of Tulsa Hyundai - Service Center
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May 21, 2025
My car was not picked up when I was scheduled for an oil change. I had to call the service department again to send someone out. Which was about 2 hours later. I was told when I bought the car that there w change. I had to call the service department again to send someone out. Which was about 2 hours later. I was told when I bought the car that there wouldn't be a problem with a loner, but when I scheduled the appt they said we're not sure if we have one for that day. They said we will call you the day before to let you know. I never received a call. The service dept asked if I wanted my car washed and vacuumed. I said yes, but when they brought my car back they didn't do either. I feel like I was told how great the service was when I purchased the car, but when I used the service it failed. They did change the oil but the rest of the service was frustrating. More
by Jmomma62
Verified CustomerEmployees Worked With
May 20, 2025
Terrible customer service Unorganized & ill informed Will not be returning in the future for any reason whatsoever. Will not be returning in the future for any reason whatsoever. More
by none24
May 20, 2025
Nate was very helpful and appeared to care. I was told it would take 1.5 hrs to clean my seats and program my new key fob. It took over 3 hours while I waited in the waiting area. I was told it would take 1.5 hrs to clean my seats and program my new key fob. It took over 3 hours while I waited in the waiting area. More
by lmolencupp
Employees Worked With
Nate and the detail shop
May 20, 2025
Our experience with Tulsa Hyundai was outstanding! From sales to finance, every team member was professional, kind, and attentive. They made sure we found exactly what we needed and exceeded our exp From sales to finance, every team member was professional, kind, and attentive. They made sure we found exactly what we needed and exceeded our expectations throughout the process. More
by scottsparks.regent
May 18, 2025
The manager hung up the phone when I asked why I had to pay for the replaced battery due to extended maintenance. pay for the replaced battery due to extended maintenance. More
by shcahe
Employees Worked With
May 18, 2025
Great experience like always. Kasey doesn’t disappoint and ensures I stay informed every step of the way. Kasey doesn’t disappoint and ensures I stay informed every step of the way. More
by travisblakecaves
Employees Worked With
May 17, 2025
May 15, 2025
Sales rep and manager help us a lot. They were patient honest and clear all the way until the last page i sing. They were patient honest and clear all the way until the last page i sing. More
by LEONARDo TORRES
May 13, 2025
I was lied to. I was told I was getting a complete paint job. Then when I picked up my car they said it was ready but it had not been painted entirely. There were a I was told I was getting a complete paint job. Then when I picked up my car they said it was ready but it had not been painted entirely. There were also 2 new scratches on the car that were not there when I dropped it off. Also, an engine warning light was on that was not on at time of drop-off. I've never seen a dealership that tries to return a car in worse shape than it was dropped off... More
by j_manderscheid
Employees Worked With
Hannah
