Tulsa Hyundai - Service Center

I had an appointment for a recall on my 2021 Santa Fe for the back up camera. My appointment was at 9:15am. They were not done till almost 1pm that day and my recall was not even performed. They said they di the back up camera. My appointment was at 9:15am. They were not done till almost 1pm that day and my recall was not even performed. They said they didn’t have the part and it had to be ordered. I waited 3 hours just for my recall to not even get fixed? Why would I make an appointment for that specific recall and the part not be ordered beforehand? None of this was communicated to me. I was told I also had a recall for my tow hitch which I had previously gotten checked out and I do not have a tow hitch. They still checked again and told me again that I don’t have the tow hitch. Which I already explained. I was not happy with my service and I still have to received a call about my camera part coming in. More

Lots of mistakes! Poor communication! Not a clear explanation of charges before, during or after. Poor communication! Not a clear explanation of charges before, during or after. More

the Genesis is good on point would like being told up front about bill my free oil change was change didn't know to bill was given would like to know up front front about bill my free oil change was change didn't know to bill was given would like to know up front More

Mike was very helpful and knowledgeable We were pleased with the service and Hyndai vehicles with the service and Hyndai vehicles More

My brand new Genesis had black handprints on the inside one above the door and another black handprint on the back seat. The delivery was fine except for the little 20 year old driver rolling down my newly one above the door and another black handprint on the back seat. The delivery was fine except for the little 20 year old driver rolling down my newly tinted window. There is some type of gummy substance on the back of the vehicle from removing a decal from Edmond. Was not impressed with the service department. More

Something that wasn’t my fault, I end up paying two deductibles! Not HAPPY!!!!!!!!!’nn!!!!!!! deductibles! Not HAPPY!!!!!!!!!’nn!!!!!!! More

They were prompt and courteous, And they completed all service that I requested on my Genesis. service that I requested on my Genesis. More

Everyone was so attentive and helpful! I was trying to get out of town and they took care of me quickly and fixed my problem. I was trying to get out of town and they took care of me quickly and fixed my problem. More

It’s a wonderful dealership very nice staff, will recommend to family and friends always recommend to family and friends always More

The guy that helped us was super friendly and professional. We enjoyed our experience and look forward to our next visit. professional. We enjoyed our experience and look forward to our next visit. More