Tulsa Hyundai - Service Center

Hannah is always pleasant and helpful. I will ask for her every time. She makes sure I understand everything. I will ask for her every time. She makes sure I understand everything. More

Little communication about time the job will be done. Said the job would be done at lunch. No communication until I message about a delay at 2:00 pm. Said the job would be done at lunch. No communication until I message about a delay at 2:00 pm. More

Overall good. Could be better on timing as it took longer than I was told. This resulted in missing out on alignment of tires. Could be better on timing as it took longer than I was told. This resulted in missing out on alignment of tires. More

Zero communication. Vehicle damage. Poor service. No car wash. Vehicle damage, every service. Service advisor ignores or forgets customer request for service. Vehicle damage. Poor service. No car wash. Vehicle damage, every service. Service advisor ignores or forgets customer request for service. More

My advisor was very friendly and knowledgeable. The waiting area was clean and accommodating. Unfortunately, my car could not be washed, but the floorboards were still vacuumed. The waiting area was clean and accommodating. Unfortunately, my car could not be washed, but the floorboards were still vacuumed. More

I’ve taken my GV80 Genesis to the Tulsa dealership for several services over the past 2 1/2 years. The advisors are incredibly friendly and knowledgeable. The quality of the (product/service) is always several services over the past 2 1/2 years. The advisors are incredibly friendly and knowledgeable. The quality of the (product/service) is always top notch exceeding my expectation. I highly recommend Genesis of Tulsa. Kasey and Gavin are remarkable. My vehicle is currently at the dealership. Gavin did a visual inspection on my vehicle and discussed with me my vehicles needs, clearly explained the possible necessary repairs and a preliminary estimate that has helped me decide about filing an insurance claim. Kasey prepared the paperwork. It could have been a stressful process, but she made it easy and stress free. More

Went in for warranty work, picked up 3 hours later with no work and close to $3000 in proposed services. Rediculous. no work and close to $3000 in proposed services. Rediculous. More

Horrible on car loaner service , a rock hit windshield, my fault NO ACT OF NATURE! my fault NO ACT OF NATURE! More

They need to learn what good customer service is. Under warranty, means just that, under warranty. Plus they were upselling like normal. Funny thing is one of the things that they said needed to be r Under warranty, means just that, under warranty. Plus they were upselling like normal. Funny thing is one of the things that they said needed to be replaced, was literally replaced the day before. I will never take my Hyundai back there. I will take it to Regional Hyundai across town. Would never recommend. More

Very pleasant experience. Stephen was awesome. He made me feel comfortable and was professional and friendly. At! Stephen was awesome. He made me feel comfortable and was professional and friendly. At! More