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Tulsa Hyundai - Service Center

Tulsa, OK

4.0
1,762 Reviews

1,762 Reviews of Tulsa Hyundai - Service Center

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August 20, 2024

Great attention and help throughout the car buying process. Wa Avery pleased with all aspects of thebexperience More

by grizadam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyell Walker
Aug 21, 2024 -

Tulsa Hyundai responded

Thank you, Grizadam! We're thrilled that you were pleased with every aspect of your car-buying experience. We appreciate your trust in us!

August 13, 2024

Stop to look at palisade for my wife, I sent her pictures, she loved and we picked it up last week. More

by tldhurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Perrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tulsa Hyundai responded

Thank you for sharing! We’re thrilled to hear that you and your wife are happy with the Palisade. Enjoy your new vehicle, and let us know if you need anything else!

August 06, 2024

Steven was great although when I got my vehicle back a cup of seeds was dumped all on my floor in the back seat. There was no vacuum done after paying $1700 for the repairs. More

by niki_duncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Browder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Tulsa Hyundai responded

We’re sorry to hear about the oversight with your vehicle. While we’re glad Steven provided great service, we regret that the cleanup didn’t meet your expectations. This is not the standard we strive for. We will address this issue with our team to ensure it doesn’t happen again. Thank you for bringing it to our attention, and we apologize for the inconvenience.

August 05, 2024

If the EV charger is private, please ensure that it is marked as private on all charging apps. Having a 600kW charging station and stating that it is private is fine, but it must be clearly indicated on s More

by kamleshchaudhary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Albert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Tulsa Hyundai responded

Thank you for bringing this to our attention, Kamlesh. We apologize for the inconvenience and understand the importance of accurate information on charging apps. We’ll work to ensure our EV charger is correctly marked as private and address any issues with its listing. Your feedback is crucial, and we appreciate your patience as we resolve this.

Aug 09, 2024 -

kamleshchaudhary responded

"Thank you for addressing this issue promptly. I appreciate your understanding of the importance of accurate information, especially in charging apps. It’s reassuring to know that you’ll ensure the EV charger is correctly listed as private and will work on resolving any related issues. Your attention to this matter and your commitment to improvement are highly valued. I look forward to seeing the corrections implemented."

August 04, 2024

My reminder for service was not reset when I picked up my car but I called and someone walked me through how to reset it so not a big deal. My car was ready by the time promised and everything was great! More

by kasamford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Kalagher
Aug 05, 2024 -

Tulsa Hyundai responded

Thank you for your feedback! We’re glad to hear everything went well with your car and that we could help with the reminder reset. We appreciate your understanding and look forward to serving you again!

August 03, 2024

Good direct service, with solid communication about my vehicle's issues. Scheduling was flexible to work with as well. More

by dschnei.scuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Tulsa Hyundai responded

Thank you for your feedback! We’re glad to hear you experienced good service and clear communication. We appreciate your positive remarks and look forward to assisting you again!

August 03, 2024

Good consistent service in picked up my car in left me a good loaner car. More

by jay.tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Tulsa Hyundai responded

Thanks for your feedback, Jay! We're pleased you had a positive experience with our service and loaner car. We look forward to serving you again

August 03, 2024

Should be zero. Terrible service department. Very poor communication. Ill prepared for checkout, representative call me to pick up my car, the next afternoon I we More

by SJWAITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Daniels
Sep 05, 2024 -

Tulsa Hyundai responded

We’re deeply sorry for the poor experience you had with our service department. Your feedback is concerning, and we regret that we fell short in communication and handling your invoice. This is not the standard we aim for. We will investigate this matter thoroughly to ensure it’s resolved and doesn’t happen again. Thank you for bringing it to our attention, and we apologize for any inconvenience this has caused.

August 03, 2024

Very courtesy and knowledgeable seems to know whst she is talking about and up to date on Hyundai systems More

by Daden123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Tulsa Hyundai responded

Thank you for the feedback! We’re glad to hear that you found our team courteous and knowledgeable. We appreciate your kind words and look forward to assisting you again!

July 05, 2024

Service Advisor was courteous, knowledgeable, and kept me informed throughout the process. Fortunately, they did not find any issues with my car. So thrilled that their new facility is open and operating a More

by boomersooner1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Tulsa Hyundai responded

Thank you, boomersooner1947! We're delighted to hear that our Service Advisor provided courteous and knowledgeable service. We're also glad to hear that our new facility met your expectations. We appreciate your feedback and look forward to seeing you again!

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