Tulsa Hyundai - Service Center

Great experience like always. Kasey doesn’t disappoint and ensures I stay informed every step of the way. Kasey doesn’t disappoint and ensures I stay informed every step of the way. More

The manager hung up the phone when I asked why I had to pay for the replaced battery due to extended maintenance. pay for the replaced battery due to extended maintenance. More

Did not do what they promised we told them to put are tag on Nope on Nope More

Great customer service and love the quote tool. It makes it easy. Also shuttle driver was very prompt! It makes it easy. Also shuttle driver was very prompt! More

Sales rep and manager help us a lot. They were patient honest and clear all the way until the last page i sing. They were patient honest and clear all the way until the last page i sing. More

I was lied to. I was told I was getting a complete paint job. Then when I picked up my car they said it was ready but it had not been painted entirely. There were a I was told I was getting a complete paint job. Then when I picked up my car they said it was ready but it had not been painted entirely. There were also 2 new scratches on the car that were not there when I dropped it off. Also, an engine warning light was on that was not on at time of drop-off. I've never seen a dealership that tries to return a car in worse shape than it was dropped off... More

Excellent customer service, they took care of my car and me. They explained everything in detail. They delivered my car clean and vacuumed, and they gave me a frame for my license plate. me. They explained everything in detail. They delivered my car clean and vacuumed, and they gave me a frame for my license plate. More

4/15/25 Service center malpracticed $2400 that i paid for services that malfunctioned the following day of picking it up 4/19/25. Brake lines were empty from loose valve, i had it towed to be fixed 4/21/25. services that malfunctioned the following day of picking it up 4/19/25. Brake lines were empty from loose valve, i had it towed to be fixed 4/21/25. Then after picking it up that 2nd time 4/23/25, I drove it off the service dealership lot, within maybe 2 hours my coolant drained, car over heated, temperature guage rising, a.c. blowing hot air. to my vehicle that is now mostly totaled. ROUND 3 on 4/24/25 towed back to the service center. My original appointment was for an oil change, window service, and radiator check. The mechanic sent other services 'that should be tended to,' so i agreed. Multiple a.c. services were performed, coolant lubrication oil, coolant flush, line kits, pump, many parts replaced, BG lifetime warranty for all of the cooling systems. As well as brake like warranty, etc. All those cooling systems that had been served and applied shouldn't make my car leak/pour out coolant, cooling fan not turn on, water pump not circulate, a.c. blow heat, temperature guage rise as it did for the first time ever owning my vehicle. As well as the brake line flush was serviced and kit installed, 'the mechanic recommended on the first visit'. (The break line was empty that next day after I had picked up my car.) Which made me have it towed for round 2 at the service center, so they could fix their error. After that brake error was fixed, that same day I left the service center, my coolant left the hose, car overheating, etc. I brought it to the service center for round 3. 2 days later after tow dropped it off at the service center the supervisor called stating i have a busted radiator which is not thir fault. I told her about ever detailed service that was provided that caused those issues. She stated, became defensive stating that i ( the consumer) caused those errors to my vehicle because once i drove it off that lot they're not reliable for what i couldve done. I had her speak with my mechanic and she was very unprofessional blaming everything else except the faulty installations and parts the service center malpracticed on my vehicle. It is still at that center sitting because I can't drive it. Hyundai of America was no help at all. I have all of the parts and services that came with BG lifetime warranties. The supervisor is not acknowledging the peace of mind warrantes for consumers. It's now 5/10/25, sitting at the service center for almost a month because I called Corporate, thinking they'd would help my situation including the factual documents as well as warranties. Because its their business and legal systems. No. They didnt listen to my statements, ignored my documents of services that I received from the service center. I now have to pay around $1500 for the service center to put a new radiator in my vehicle. I love/loved my vehicle it was my baby. I recommended many of my guests to Tulsa Hyundai because the mechanics were true blue collar good people. Those good mechanics are gone and the mechanics that are servicing at the center i will not recommend until they're certified trained. Thank you Tulsa Hyundai. Ive lost many job days, basically losing an amazing vehicle, my money is drained from my bank, and caused many stressful days to nights for almost a month because of the malpracticed mechanical errors from your service center. More

Friendly service, very detailed and helpful with understanding contracts, hassel free...they let me take control of my vehicle purchase! And were very patient and understanding. understanding contracts, hassel free...they let me take control of my vehicle purchase! And were very patient and understanding. More

The dealership did a nice job in resolving a warranty and damage issue. The repairs were done in a timely fashion. damage issue. The repairs were done in a timely fashion. More