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Tynan's Nissan Aurora - Service Center

Aurora, CO

4.6
5,646 Reviews
Call Service Center (303) 209-1060

5,646 Reviews of Tynan's Nissan Aurora - Service Center

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January 10, 2025

The people I interacted with were good, however my vichile was left unplugged while I was waiting to pick up and only had 60% charge. I expected my new car to have a full charge. More

by Rigmu
Recommend Dealer
Yes
Employees Worked With
Lenon Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Tynan's Nissan Aurora responded

Hello Rigmu, It's great that the staff were good to work with, but I can understand your frustration about the car not being fully charged. It’s a reasonable expectation for a new vehicle to be ready to go, and hopefully, this is something they can address for future visits. Thank you for visiting Tynan's.

January 10, 2025

Take car back anytime fast good customer service very nice service giving me a courtesy car More

by ANGELSWEETBODU7225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Tynan's Nissan Aurora responded

Hello ANGELSWEETBODU7225, It’s great to hear that the service was fast, and that you received excellent customer service. Providing a courtesy car shows their commitment to making the experience as convenient as possible for you. Thank you for visiting Tynan's.

January 10, 2025

Outstanding service always. Rich is an excellent advisor. He always explains things thoroughly and answers questions that I have. He consistently demonstrates knowledge and prof More

by SRBATEY271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Tynan's Nissan Aurora responded

Hello SRBATEY271, It’s wonderful to hear that Rich consistently provides outstanding service. His thorough explanations and professionalism clearly make a positive impact on your experience. That is what we call great customer service! Thank you visiting Tynan's.

January 10, 2025

Service was completed and new tires were installed. My car came out cleaner than how I brought it into the dealership! Wonderful customer service! More

by MTYNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Tynan's Nissan Aurora responded

Hello MTYNAN, It’s great to hear that your service was completed smoothly and that your car was returned even cleaner than before. The extra care with customer service makes a big difference! Thank you for your feedback, and for the five-star rating.

January 10, 2025

They were quick with the service. They kept me informed and called in a timely manner. More

by TODDBUBLITZLEAF2521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Tynan's Nissan Aurora responded

Hello TODDBUBLITZLEAF2521, Thank you for your feedback! We're glad to hear that we were able to provide quick service and keep you informed throughout the process. Timely communication is important to us, and we appreciate you noticing our efforts. We look forward to serving you again in the future!

January 10, 2025

Was able to come in and get great and fast service from them. Very satisfied. More

by BRYAN.C.SANDERS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Brasel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Limitrick
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Jan 20, 2025 -

Tynan's Nissan Aurora responded

Hello BRYAN.C.SANDERS2, Thank you for your kind words! We're so glad to hear that you received great and fast service. Your satisfaction is important to us, and we're thrilled we could meet your expectations. We look forward to assisting you again in the future!

January 10, 2025

Dealer did not wash your car, coffee machine just gives dirty hot water instead coffee. People are not friendly at all. More

by ELIMARALVAREZ96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Jan 20, 2025 -

Tynan's Nissan Aurora responded

Hello ELIMARALVAREZ96, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your visit. It’s disappointing to hear that the experience didn't meet your expectations, especially regarding the car wash, coffee machine, and customer interactions. We value your input and will address these concerns with our team to ensure we provide a better experience moving forward. We hope you’ll give us another opportunity to serve you.

January 10, 2025

Huge selection of cars at great prices. I purchased my car there and I can say that the service level exceeded expectations! It was a pleasure to work with Yasha Akhmedov - he is very knowle More

by DTOUSTSIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yasha Akhmedov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Tynan's Nissan Aurora responded

Hello DTOUSTSIK, Thank you for the wonderful review! We're so pleased to hear that our selection and prices met your expectations, and that Yasha provided such excellent service. His knowledge, friendliness, and professionalism truly set him apart, and we're thrilled you had such a positive experience working with him. We greatly appreciate your recommendation and look forward to assisting you again in the future!

January 10, 2025

The service representative was dedicated to doing a good job. The service on my car was satisfactory More

by CHRISJ8539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Tynan's Nissan Aurora responded

Hello CHRISJ8539, Thank you for sharing your experience! We're glad to hear that our service representative was dedicated to providing quality service. While we're pleased that the service was satisfactory, we always strive for excellence and will continue to work hard to exceed your expectations. We appreciate your feedback and look forward to assisting you again!

January 10, 2025

Hi Thanks for reaching out. I wanted to keep continuing my service with you but I realized that 7 service pack is expensive compared to other Nissan dealer which is 289$ compare More

by ANIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adnan Hassan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Tynan's Nissan Aurora responded

Hello ANIL, Thank you for sharing your feedback with us. We truly appreciate your loyalty and are sorry to hear that the pricing for our service pack didn’t meet your expectations. We strive to offer competitive prices along with the high-quality service you’ve come to expect from us. We understand your decision, but we would love the opportunity to discuss your concerns further and see if we can find a solution that works for you. Please feel free to reach out to us anytime at 303-341-3531, and we hope to have the chance to serve you again in the future.

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