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Tynan's Nissan Aurora - Service Center

Aurora, CO

4.6
5,694 Reviews
Call Service Center (303) 209-1060

5,694 Reviews of Tynan's Nissan Aurora - Service Center

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April 23, 2022

My tires were not rotated as my new rim is still in the same spot. More

by CHELSIE.REDGER6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Laatsch
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April 22, 2022

The service there was excellent did not have to wait long for the complete service on my vehicle More

by OLOWERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Carlyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Shopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Laatsch, Katelynn Bregar, Agustin Lopez
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Apr 25, 2022 -

Tynan's Nissan Aurora responded

Thank you for sharing your experience! We appreciate you coming to visit us here at Tynan's Nissan Aurora and hope we have the opportunity to serve you again in the future!

April 22, 2022

Very courteous and polite and showed great concern and the staff there made me feel welcome and made me so very confident that they will take care of the issue with my car More

by DANDREAMINER63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Tynan's Nissan Aurora responded

Thank you for sharing this wonderful feedback! We appreciate you trusting the Tynan's Nissan Aurora team with your vehicle and are so happy to hear that our team made your recent visit a pleasant one. Take care and please don't hesitate to reach out if there's anything else we can do for you!

April 22, 2022

Luke was great! ! Advised me of the alignment that would be required for the new tires and even gave my car a bath! More

by JENNIFER.ELLIS09131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2022 -

Tynan's Nissan Aurora responded

Thank you for the wonderful review, Jennifer! We're happy to hear Luke took great care of you & your vehicle and we hope to see you again next time here at Tynan's Nissan Aurora!

April 22, 2022

Price gouging occurred. In no way would’ve I agreed to $155 an hour per item to be looked at. At a cost of $310. More

by JOEL.FONTENOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Laatsch
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April 20, 2022

I was surprised how fast they did my oil change, they told me 3 hours waiting time and it was only 1/2 hour, excelent service More

by L.SALAZAR12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Simons
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agustin Lopez
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Apr 20, 2022 -

Tynan's Nissan Aurora responded

Thank you for sharing your experience! We're so glad you came to visit us here at Tynan's Nissan Aurora and we hope to see you again next time!

April 20, 2022

Fabulous personal service and appreciation of loyal customers. Reliable and top notch service team. Real pros. More

by PAL1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed
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Apr 20, 2022 -

Tynan's Nissan Aurora responded

Thank you for being a Tynan's Nissan Aurora customer! We appreciate your kind comments about our team and look forward to your next visit!

April 20, 2022

Like did good customer service. survey is bunko rama. survey is bunko rama survey is bunko rama More

by DONALDSON.RORY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Clearwater
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2022 -

Tynan's Nissan Aurora responded

Thank you for your feedback at Tynan's Nissan Aurora! Thank you so much!

April 20, 2022

Great service, and great atmosphere the workers did a great job on my foreign. No cap. More

by SamDog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Laatsch, Agustin Lopez
Report | Print
Apr 21, 2022 -

Tynan's Nissan Aurora responded

Thank you for the wonderful feedback! We appreciate you trusting the Tynan's Nissan Aurora team with your vehicle and hope we have the opportunity to serve you again in the future!

April 20, 2022

Service department staff is rude and scam their customers. I will never schedule or recommend this Nissan dealership to anyone for service or to purchase a vehicle, EVER! More

by CORINASALAZAR1797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2022 -

Tynan's Nissan Aurora responded

Hello Corina, Thank you for taking the time to review your recent service visit at our dealership. I am confused how you believe we scammed you. You brought your vehicle in for a diagnosis assuming the problem was related to an accident you had over a year ago. You had stated that you felt the collision center didn't fully repair the vehicle. In fact, the only time you have brought either of your two vehicles here as because another shop didn't fix it properly. We diagnosed your vehicle properly and gave you options. Along the way, you kept telling me I was wrong, that the input speed senor wasn't located inside the transmission and that you were able to get the part from a local parts store. I explained that the sensor they looked up was not in fact the input speed senor but a vehicle speed sensor- two different things. You also didn't believe the technicians findings of fluid leaking from multiple areas because your other shop hadn't told you about them, so I provided photos showing the leaks. During our many conversations, I felt it was best you get a second opinion from someone you trusted, specifically the mechanic that looked at your vehicle before us and couldn't determine what the issue was. I didn't charge you anything for the time spent diagnosing your vehicle and let you pick it up free of charge. That doesn't sound like a scam to me.

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