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Tynan's Nissan Aurora - Service Center

Aurora, CO

4.6
5,653 Reviews

5,653 Reviews of Tynan's Nissan Aurora - Service Center

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August 21, 2024

Love the service and decent pricing! Hate the fact that an item was removed/taken while in dealership possession and they redirected the blame on me. They didn't even investigate or seem More

by VLADSHERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Clearwater
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback and for acknowledging the service and pricing you received. We're truly sorry to hear about your concerns regarding the missing item. This is not the experience we want for our customers, and we take such matters seriously. I apologize if our response did not reflect the level of care you expected. We would appreciate the opportunity to discuss this further to see how we can address your concerns. Please feel free to contact us directly so we can assist you. Your satisfaction is important to us. Jason Simons - Service Manager 303-341 -7330

August 21, 2024

Multiple visits for the same issue. Never resolved. I will not be back ever again. More

by BCCOOLSPAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Hassan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAnally
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pipp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamad Al Dabbas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Lingk
Aug 22, 2024 -

Tynan's Nissan Aurora responded

We're sorry to hear about your experience. This is not the level of service we strive to provide. If you're open to it, we'd like to discuss the issue further and see if there's anything we can do to make things right. Thank you for your feedback. Jacqueline Goldsboro - Customer Care Coordinator

August 20, 2024

I always come to this dealership for anything I need! Luke is always very attentive. More

by TANYABUCKEYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Tynan's Nissan Aurora responded

"Thank you so much for your kind words and your continued trust in our dealership! We're thrilled to hear that Luke has been able to provide you with the attentive service you deserve. We look forward to serving you again in the future!" Jacqueline Goldsboro - Customer Care Coordinator

August 20, 2024

Polite, quick, kept me well informed, very respectful, went over future maintenance, greeted with a sm More

by WALLACE_ARLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Tynan's Nissan Aurora responded

Thank you for sharing your experience! We're glad to hear that you found our team polite, respectful, and informative. We appreciate your kind words and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

August 20, 2024

I like the service and communication with customers. i love Nissan cars and how it’s working More

by munyanezaildephonse8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Simons
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamad Al Dabbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Lingk
Aug 21, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're thrilled to hear that you enjoy our service and that you love your Nissan. We appreciate your support and look forward to continuing to serve you! Jacqueline Goldsboro - Customer Care Coordinator

August 20, 2024

Excellent Service with a short wait time based on the service performed transmission flushed and Coolant More

by coolejames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Tynan's Nissan Aurora responded

Thank you for your review! We're pleased to hear that you had an excellent service experience with a short wait time. If you need anything else, we're here to help! Jacqueline Goldsboro - Customer Care Coordinator

August 20, 2024

Rafael's demonstrated fabulous customer. service. He was very respectful of my time. I was comfortable with the wait time. More

by PAL1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Aug 21, 2024 -

Tynan's Nissan Aurora responded

Thank you for the fantastic review! We’re glad to hear Rafael provided excellent service and that you were comfortable during your visit. We appreciate your feedback and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

August 20, 2024

I leased 2 Rogues from this dealership and have thoroughly enjoyed the customer service received. More

by COUNCIL3SOTTY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Horvath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Shopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Tynan's Nissan Aurora responded

Thank you so much for your continued trust and for leasing two Rogues from us! We’re thrilled to hear that you've thoroughly enjoyed the customer service you received. Your feedback is incredibly important to us, and we’re grateful for your support. If there’s anything we can do to make your experience even better, please don’t hesitate to reach out. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

August 19, 2024

It was auick and easy to get into my 2025 Nissan Leaf thanks to Liz! Had a great experience. Cant wait to keep driving this car. Will be returning to Tynans Nissan! More

by CASSIDYKERNS99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Tynan's Nissan Aurora responded

"Thank you for your 5-star review! We're delighted you had a great experience, and we look forward to welcoming you back to Tynan's Nissan. Enjoy every mile in your new Leaf!" Jacqueline Goldsboro - Customer Care Coordinator

August 19, 2024

Jason really took good care of me and my car. Very good communication and definitely went the extra mile. Thank you More

by JOLENE.MUTCHLERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamad Al Dabbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Tynan's Nissan Aurora responded

"Thank you for sharing your experience! We're delighted to hear that Jason took great care of you and your car. We appreciate your 5-star review and look forward to serving you again!" Jacqueline Goldsboro - Customer Care Coordinator

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