Tynan's Volkswagen

My tail light had a stress crack and Tynan’s fixed it without a question. I love the customer service given from Tynan’s each and everytime. without a question. I love the customer service given from Tynan’s each and everytime. More

thalia was amazing and so helpful. made the process easy and even left with a better model car then she showed me before the one I left with. everyone was very nice who I talked with. they detailed the car and even left with a better model car then she showed me before the one I left with. everyone was very nice who I talked with. they detailed the car and filled it up before I left. More

NO other Volkswagen Dealership for my service on my two Vehicles (2020) Tiguan R-Line and Passat R-Line. The Service Department the Manager is Garrett Nye, The Service Advisors are Caruther,Tom,Hassan Brya Vehicles (2020) Tiguan R-Line and Passat R-Line. The Service Department the Manager is Garrett Nye, The Service Advisors are Caruther,Tom,Hassan Bryan and Benny are always very Professional Courteous they all Greet u at door and listen to the customers concerns and go beyond the expectations to meet all needs. They keep the customer updated and answer all the customers questions to resolve whatever the problem is for the customer vehicle to have to be brought into Service Department. It's always a pleasant experience each and everytime I come there. More

This is the third time an issue happens to my car at your dealer shop first they messed up my light bulbs and asked me to pay for a whole unit fix Second the broke my air filter closer . Last time was yest dealer shop first they messed up my light bulbs and asked me to pay for a whole unit fix Second the broke my air filter closer . Last time was yesterday they did something to my car key it’s not locking or unlocking More

I always receive the best service, with the best most friendly customer service! Always takes great care of me & my baby wouldn’t want anyone else working on my car! LOVE this team! friendly customer service! Always takes great care of me & my baby wouldn’t want anyone else working on my car! LOVE this team! More

Service is always done completely and fully Tom Tran and the service technicians are awesome. Great, friendly staff. Tom always finds coupons and a way to lower the cost for me. the service technicians are awesome. Great, friendly staff. Tom always finds coupons and a way to lower the cost for me. More

I was told that the recall would take 5 hours, and I couldn't get a ride home because of covid. So I walked home. Came back after 5 hours and was told it would be another 2 hours, after 2 hours I couldn't get a ride home because of covid. So I walked home. Came back after 5 hours and was told it would be another 2 hours, after 2 hours I was told that the mechanic took it for a test drive and it was leaking oil, because the gasket was not put on correctly, and it would be another 45 minutes. Looking at the technician analysis Under critical concerns the technician wrote vehicle almost 1 month overdue for oil change according to grease xxxxxx sticker in windshield. Recommend 20,000 miles service. The sticker actually says next oil change is due May 16, 2021. So I'm concerned that not only did the technician not put the gasket on correctly, he can't read either. And under additional service recommendations failed critical concerns everything was marked declined, but no one spoke to me about any of it. More

If I could leave 10 stars I would. The service department of Tynan’s Volkswagen in Aurora, I would have to rate as the highest division as far as customer satisfaction. Super friendly and polite every time I of Tynan’s Volkswagen in Aurora, I would have to rate as the highest division as far as customer satisfaction. Super friendly and polite every time I have called. They recently made last minute accommodations for me and my husband to both get our maintenance done on our cars at the same time. Thank you so much!! More

Service was great and they had no issue proving a 2021 model new loaner car when they had to keep mine over the weekend to complete repair model new loaner car when they had to keep mine over the weekend to complete repair More

Service on the transmission was performed as promised and finished at the exact time as quoted. No issues and no worries after I take my daughter’s car to Tynans! finished at the exact time as quoted. No issues and no worries after I take my daughter’s car to Tynans! More