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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
April 28, 2021
Michael was amazing !! Seriously he tried his best to get me my first car & he succeeded. His Customer service is beyond excellent! Super grateful. A me my first car & he succeeded. His Customer service is beyond excellent! Super grateful. A More
by Alexisward7373
April 28, 2021
They was great , the V.I.P salesperson did a great job on introducing me to all the new vehicles on the lot , and I highly recommend my family and friends. introducing me to all the new vehicles on the lot , and I highly recommend my family and friends. More
by Bennyserrano72
Employees Worked With
April 28, 2021
From the minute I walked in I felt at home... not pressured . Alexandria was great showing us alternatives to save us money and in the end helping us pick the right car. pressured . Alexandria was great showing us alternatives to save us money and in the end helping us pick the right car. More
by Pete
Employees Worked With
April 26, 2021
From beginning to end no complaints. We would recommend Michael Hernandez as your sales rep. He was very professional and explained everything perfectly. Will for sure return in the future 😊 Michael Hernandez as your sales rep. He was very professional and explained everything perfectly. Will for sure return in the future 😊 More
by Kristy
Employees Worked With
April 24, 2021
Jose was very professional,very knowledgeable and very pleasant. He showed us all the features of the car especially all the new electrical equipment On the Santa Fe. pleasant. He showed us all the features of the car especially all the new electrical equipment On the Santa Fe. More
by ford43
Employees Worked With
Jose Barbastefano
April 20, 2021
David was wonderful and I appreciated how he went out of his way to answer all my questions and find the best car to fit my financial situation, thank you again! his way to answer all my questions and find the best car to fit my financial situation, thank you again! More
by emilyseng
Employees Worked With
David Lembke
April 19, 2021
Excelente! Pudieron ayudarme en todo. Muy amables y Excelente! Pudieron ayudarme en todo. Muy amables y dispuestos a solucionar cualquier inconveniente. Muy agradecida desde la Gerencia hasta el v Excelente! Pudieron ayudarme en todo. Muy amables y dispuestos a solucionar cualquier inconveniente. Muy agradecida desde la Gerencia hasta el vendedor que me atendió. Los recimendare More
by dirce carolina
April 19, 2021
This is my fourth car I bought all leased from universal Hyundai N Alexandra was the one that help me that’s why I keep coming back and your service is excellent Hyundai N Alexandra was the one that help me that’s why I keep coming back and your service is excellent More
by Sallydogs
Employees Worked With
April 18, 2021
Just purchased a new 2021 Hyundai Sonata. Jacob went out of his way to make the purchase as smooth as possible. He was amazing. He was helpful, patient, knowledgeable, and provided overall stellar customer of his way to make the purchase as smooth as possible. He was amazing. He was helpful, patient, knowledgeable, and provided overall stellar customer service. We left feeling really positive about the experience, plus love the car. Jose in Finance and John Booth also facilitated the process and were very helpful. Overall great experience. More
by mbcolker
Employees Worked With
Jacob Mckinney
