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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
April 13, 2021
Great job and very well done, Janlique was awesome in her service and went above and beyond to help us find what we were looking for. service and went above and beyond to help us find what we were looking for. More
by cgomzcarlos
Employees Worked With
April 08, 2021
Eric was excellent in providing what I wanted in a timely manner. Made the purchase extremely pleasant. Great experience Extremely helpful. Explained all the features. manner. Made the purchase extremely pleasant. Great experience Extremely helpful. Explained all the features. More
by adadem
April 07, 2021
From the moment you enter the establishment, you feel like a valued customer. Mustapha made my experience a superb one and I never felt force to buy but rather compelled by the level of service and comfo like a valued customer. Mustapha made my experience a superb one and I never felt force to buy but rather compelled by the level of service and comfort provided. More
by Shawn
Employees Worked With
April 03, 2021
Andrew was excellent. He was attentive to my needs and was my advocate in securing a new Kona. I appreciate all his efforts. Thanks again. Robert in Finance was excellent as well. was my advocate in securing a new Kona. I appreciate all his efforts. Thanks again. Robert in Finance was excellent as well. More
by craigarend
Employees Worked With
Andrew Terry
April 03, 2021
Just purchase my second Elantra and I couldn’t be happier! The staff makes everything very easy and pressure free. I would gladly recommend universal Hyundai to anyone! happier! The staff makes everything very easy and pressure free. I would gladly recommend universal Hyundai to anyone! More
by Jared_thornburgh
March 31, 2021
Muchas Gracias a equipo De hyundai por hacer lo posible para aprobarme El carro sale Bien contento y agradecidp de tener mi carrito nuevo muchas gracias para aprobarme El carro sale Bien contento y agradecidp de tener mi carrito nuevo muchas gracias More
by johanfelix77
Employees Worked With
Jose Barbastefano
March 30, 2021
Overall a good experience as far as car dealerships go. Carlos C was great! Very knowledgeable, thorough and patient! Thanks for all of your help! Appreciate it! Would def buy another car here. Carlos C was great! Very knowledgeable, thorough and patient! Thanks for all of your help! Appreciate it! Would def buy another car here. More
by Alliec5
Employees Worked With
Carlos Castro
March 29, 2021
They helped me a lot with what I needed. They did their best to get the price I wanted. Fabio is an excellent seller and I recommend Universal Hyundai 100%. best to get the price I wanted. Fabio is an excellent seller and I recommend Universal Hyundai 100%. More
by Ana Mendez
Employees Worked With
March 29, 2021
They were focused only in the monthly payment wich I could be comfortable. When I 've signed documents I saw 84 months. I felt disappointed. could be comfortable. When I 've signed documents I saw 84 months. I felt disappointed. More
by robertojdiezdiez
Employees Worked With
Jonathan Writtenberry
March 28, 2021
Justin went above and beyond for us. He has an extraordinary customer service skills and very friendly and super patient with me. I called him even after his shift with some questions and he did n extraordinary customer service skills and very friendly and super patient with me. I called him even after his shift with some questions and he did not hesitant to help me. I called even on Saturday with more questions and he gladly answered my questions. I would definitely recommend Justin to my friends and family. Thank you Justin you made this purchase very easy and relaxed for us. Job well done More
by giseledwyer
Employees Worked With
