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Universal Hyundai

Orlando, FL

4.5
4,245 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail

Orlando, FL

32837

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Showing 4,245 reviews

February 05, 2021

It is difficult these days to purchase anything. Our representative was extremely courteous and knowledgeable of product, making it very helpful. Thank You Miguiel Resto. More

by wstgo001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Resto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert R Ozel-Finance Director
Feb 07, 2021 -

Universal Hyundai responded

Kudos and thank you for sharing this kind review! We look forward to your next visit, take care!

February 05, 2021

Carlos was very helpful, he explains things I don't even know about. He took the time to show me every Tuscon available. He was very patient with me. Thanks Carlos. More

by Ruthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cepeda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2021 -

Universal Hyundai responded

We are happy to learn that you had a great experience in our dealership and that Carlos, was of great assistance! Thank you for sharing and we look forward to seeing you in the near future, Welcome to Universal Hyundai family!

February 03, 2021

My husband and I felt comfortable the minute we arrived. Jason Sanchez helped us find the perfect match for my new car. From start to finish, everything was handled friendly and profession. Would definit More

by Sandy Suehle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Redford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Sanchez, Ivan Murillo
Feb 03, 2021 -

Universal Hyundai responded

We appreciate your feedback on your vehicle purchase, it is much appreciated and thank you for recognizing Jason Sanchez on a job well done! Kudos!

January 31, 2021

Angelo Rivera from Universal Nissan was great with my purchase. Angelo took the time to go over all the great features with my daughter. I will refer all my friends and family to see Angelo. More

by Carmen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Rivera Universal Nissan
Feb 01, 2021 -

Universal Hyundai responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 25, 2021

THE ABSOLUTE BEST SALES REP EVER!!! He was so nice and very attentive throughout the process of buying a car. Took all the stress out of it! More

by Caracowart22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sanchez
Jan 26, 2021 -

Universal Hyundai responded

Thank you for sharing this with us and we are happy to learn Jason made your car shopping a hassle free experience! Don't hesitate to reach us if you have any questions, take care!

January 18, 2021

It was a pleasure to work with Jason Sanchez. He was very professional, listened to our needs. I would not hesitate to recommend Jason and Universal Hyundai. More

by Rafael V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Redford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Sanchez
Jan 19, 2021 -

Universal Hyundai responded

Rafael, Thank you very much. We value you as a customer and appreciate your feedback and thank you again for the recommendation!

January 15, 2021

Great team to work with! This is my second Hyundai purchase from them! Great service and price from a Great team. See you on my next Hyundai purchase! More

by Les Sprauve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez
Jan 19, 2021 -

Universal Hyundai responded

Les Sprauve, Its always great hearing of customers experience and we appreciate the share! Congratulations on your second Hyundai purchase and we look forward to seeing you in the near future!

January 15, 2021

Jason Sanchez in new car sales worked in a professional manner and answered all my questions. He even delivered my new car to my house after hours More

by packmule44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sanchez
Jan 19, 2021 -

Universal Hyundai responded

Thanks so much for your positive feedback and good vibes. We are happy that your experience with Jason Sanchez went wonderful and we wish you safe journeys, Congrats!

January 14, 2021

It was great experience they help with all my needs and did everything to meet my expectations I would refer family and friends to Nissan More

by Evelynbonilla61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Rivera
Jan 14, 2021 -

Universal Hyundai responded

Evelyn, we are happy to hear that we were able to meet your expectations and that our team provided you with excellent service. Thank you for your feedback and recommendation!

January 14, 2021

I had a fantastic experience buying my car on Tuesday. The process was very smooth and fast and everyone was extremely nice. Jason was wonderful. More

by Margie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sanchez and Johnathan Weidner
Jan 15, 2021 -

Universal Hyundai responded

Thanks Margie for sharing this kind review and we are happy to hear of your wonderful experience, Thanks for the share!

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