
Universal Hyundai
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,249 reviews
Appreciation to all concerned Excellent from beginning to end Johnathan Weidner worked very hard to make this sale happen and had it not been for him, I would have looked at severa Excellent from beginning to end Johnathan Weidner worked very hard to make this sale happen and had it not been for him, I would have looked at several car lots but he impresses me as being honest and caring. A good man to work with. Hang on to him More
Research a lot and prepare before going to car dealers Due to my inexperience to do car deals, they got me, and I signed a deal better for them(not for both), I think I am paying too much, I know it may be Due to my inexperience to do car deals, they got me, and I signed a deal better for them(not for both), I think I am paying too much, I know it may be considered as my fault too, but from my point of view when you are taking in advantage from people with no much experience is not a good thing. Research a lot and prepare before going to car dealers More
Dealer commutes spot delivery scam against my sister, salesman lied on her application and made her return the car “because deal fell through”. When she returned the car they charged her $250 of her depo salesman lied on her application and made her return the car “because deal fell through”. When she returned the car they charged her $250 of her deposit and said they would give her the rest if she bought another vehicle from them. Will be reporting to FTC and BBB More
Everyone at Universal Hyundai is really great to work with! Errol Gillette was my car salesman, and he is so nice and so professional, and answered every question I had thoroughly. The finance department with! Errol Gillette was my car salesman, and he is so nice and so professional, and answered every question I had thoroughly. The finance department took their time and made sure I understood everything. More
Outstanding I've been to several Hyundai dealerships prior to this one. The other dealerships did not even come close to the professionalism friendliness that Uni I've been to several Hyundai dealerships prior to this one. The other dealerships did not even come close to the professionalism friendliness that Universal did. From the moment I walked into the door it seemed as though they actually cared from receptionist to meeting the salesperson. Listen to my needs my concerns and did their best to facilitate this this is one of the reasons that I will probably be back to buy more cars in the future just an outstanding experience from beginning to the end. More
We did not plan on buying this week. The salesman, Alexis Ramos, was very friendly, professional, and answered all of our questions. We felt we got a fair deal! Ramos, was very friendly, professional, and answered all of our questions. We felt we got a fair deal! More
The sales staffs are superb in finding ways to meet my requests. They explained sincerely and patiently the things I need to know about the car. Great team! requests. They explained sincerely and patiently the things I need to know about the car. Great team! More
Very warm and friendly Customer service. This is my second Hyundai purchase, and the buying experience with Universal Hyundai has exceed all my expectations. Hats off to Miguel Resto. He is truly a pr second Hyundai purchase, and the buying experience with Universal Hyundai has exceed all my expectations. Hats off to Miguel Resto. He is truly a professional sales person. He may the whole buying experience frustration free and most importantly no pressure to make a sales. Universal Hyundai beat all other dealership in Central Florida. My next vehicle purchase will most definitely be from Universal Hyundai. More
Didn't feel comfortable 1) At the beginning Fabio is really nice and funny guy, he tries to make you feel very comfortable. 2) Taking toooo long to get a test drive.... e 1) At the beginning Fabio is really nice and funny guy, he tries to make you feel very comfortable. 2) Taking toooo long to get a test drive.... even I had an appointment Fabio was running between me and other customer, so I had to sit and wait when he will be done with other customer to take a test drive... approximately 40 min wait time.... 3) Weird system to get a test drive... so I had to walk between cars so much distance to find a right car, Fabio didn't bring a car to customer instead I had to walk big distance in parking lot to find the right car, it was really inconvenient because it was cold outside, but Fabio was nice to offer his jacket; 4) Fabio don't give any information about pricing, I asked twice and he was telling me to check online price, lol it's weird, because whats on online site and the price for particular car I want is different pricing!!!! Even I wanted to think about purchasing the particular car, I don't think I will... because I don't like to not know the price; 5) At the end didn't like how Fabio was acting with me, he touched my hands, to show me car features, than he was staying so close to car driver seat when I was getting in, I felt really uncomfortable with him at the end, at the beginning he was really nice but than I already want to run away from that guy. More

Super Awesome Experience Fabio was very professional. He gave me a lot of options he was quick with the finance and I was very happy with everything OK thanks a lot Fabio for Fabio was very professional. He gave me a lot of options he was quick with the finance and I was very happy with everything OK thanks a lot Fabio for all the help I’m a very happy person I would definitely recommend Fabio to my friends and family members. Frank Martinez also very helpful More