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Universal Hyundai

Orlando, FL

4.4
4,314 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail

Orlando, FL

32837

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Showing 4,314 reviews

October 04, 2024

Overall great experience. Very happy with my vehicle and all the assistance I received in the purchasing process More

by EMILYCHAMP445
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Universal Hyundai responded

We are very happy to have provided you with such a positive experience, Emily! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 04, 2024

Semo is the best he made the impossible possible very grateful to him thank you More

by mayyasiro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Simo and our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 03, 2024

La atencion de andres y carlo fue muy atenta en todo momento gracias por ese gran equipo mui profecional More

by ODLANIER.CARTAYA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Kristan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Universal Hyundai responded

It's fantastic to hear that Andres and Carlo provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 30, 2024

Carlos and the team are great salesman. No pressure and they listen to your needs More

by ENLSDAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramces Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that Carlos and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 29, 2024

Easy and fast process. Good salesman who took the time to find what we wanted More

by rlgrant3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Kristan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. Eric, Christopher, and our team appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 29, 2024

Excelente servicio de parte de sus empleados, especialmente Darrin Díaz, él hace tu sueño realidad More

by rubenjesus1984
Recommend Dealer
Yes
Employees Worked With
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob McNeely, darrin diaz
Sep 30, 2024 -

Universal Hyundai responded

Ruben, nos alegra saber que su experiencia en Universal Hyundai fue tan positiva. Asegurarnos de que nuestros clientes encuentren el auto ideal es nuestra principal meta. Nos encantó atenderlo en el concesionario y agradecemos su reseña. ¡Realmente, el mejor lugar para comprar! Verdaderamente el mejor lugar para comprar Gina Nava Gerente de Reputación gnava1@universalhyundai.com

September 29, 2024

We recently bought a car for my son, and the experience was exceptional thanks to Miguel. He was amazing from start to finish — incredibly truthful, super knowledgeable, and never once did we feel pressure More

by FCOSTA.RN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Resto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that Miguel had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 29, 2024

I give all glory to God first and second I would like to thank the salesman that got me into my new car, Pablo. More

by NO20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Garces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 29, 2024

I am very impressed by theirs services . Very professional management. That why I bout two new vehicles from them More

by RIAZKHATTAK62
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mustapha Bernannou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 29, 2024

Friendly and attentive to all needs , Extremely respectful towards wanting I wanted in a car More

by Jesse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob McNeely
Sep 29, 2024 -

Universal Hyundai responded

Thanks, Jesse, for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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