Universal Hyundai

Been here more then once We have been to this dealership several times, this time we met with Teodoro Seminario,. What a pleasant experience it was to deal with him. Mind you We have been to this dealership several times, this time we met with Teodoro Seminario,. What a pleasant experience it was to deal with him. Mind you I am not a very easy customer, but his professionalism and patience was to be admired. Well we ended sealing the deal on a 2018 pathfinder. . Kudos to you Teodoro... thank you for your help assisting us to aquire our new vehical. My hat goes off also to John in financing..thanks More

Easy and smooth. I have had experience with another Hyundai diller 2 yers ago and it was a big difference than yesterday with Universal. Louis gave me a real price ri I have had experience with another Hyundai diller 2 yers ago and it was a big difference than yesterday with Universal. Louis gave me a real price right away. Not after 6 hours like 2 years ago. Real good price right away. We discuss about monthly payments 2 minutes. I said first time : too mutch. Louis brought me a payments which I need after 2 minutes. Signature. And I'm getting out on new car. Easy in easy out. More

Horrible customer service and poor communication. A had a situation with horrible service overall and major lack of communication. I was ignored, told wrong information, made to wait more than needed A had a situation with horrible service overall and major lack of communication. I was ignored, told wrong information, made to wait more than needed and no one would get me Simo’s (the GM) information to get in contact with them. After fighting to get the GM’s contact info they eventually gave it to me. Once we spoke he finally helped me out and put me with Gillette (salesperson). He was able to help me and to trade in my car for a SUV I was looking to get. From there I had another issue with trying to get my second FOB key. I have been rescheduled twice and when I went in during my third scheduled time they told me I was too late and the key maker left and was basically told I can’t do anything but come back. Ramces is horrible with customer service and had terrible customer experience skills. I would like Simo Bassi or William Nero to contact me immediately. More

Fantastic service The staff made my purchase a breeze. They were patient,friendly and no pressure. Thank you Cesar and Sayeed for making me feel special. I would defin The staff made my purchase a breeze. They were patient,friendly and no pressure. Thank you Cesar and Sayeed for making me feel special. I would definitely recommend you seek them out More

Looking for a car! The experience was great. Very professional, Not pushy. My sales person Jonathan was amazing, very patient, as I was in the same car for 16 year The experience was great. Very professional, Not pushy. My sales person Jonathan was amazing, very patient, as I was in the same car for 16 years and had not driven anything else in a long time. We went on several test drives so I was able to determine exactly what car I was the most comfortable in. I would definitely recommend universal Hyundai to anyone looking for a car and a pleasant experience. Ask for Jonathan! Went back to get the windows tinted and Juan and Erik were great too! More

Great people that will work with you! They was amazing and made sure to work with what our income could afford. Very nice people that wanted to make sure we left happy! Have not dealt with They was amazing and made sure to work with what our income could afford. Very nice people that wanted to make sure we left happy! Have not dealt with another dealership as great as they was to my wife and I!! Mario helped us out in so many ways and we are so pleased!! More

Purchased a vehicle wile on business travel I’m very please with the flexibility offered by Universal Nissan Orlando, they were able to negociate with me wile I was traveling, all arragement we I’m very please with the flexibility offered by Universal Nissan Orlando, they were able to negociate with me wile I was traveling, all arragement were done via email and text and at the end vehicle was delivery to my home. That is the future way to do bussiness. I also need to recognized one employee from Universal Nissan who when obove and beyond on the effort to make my purchased experience a breese and that is Janlique Vazquez. Kudos to her !! More

Very good experience!!! Was amazing experience at the dealer, the sales guy teodoro did a really good job for us. I really recommend this place!! Thanks guys for everything. Was amazing experience at the dealer, the sales guy teodoro did a really good job for us. I really recommend this place!! Thanks guys for everything. More

G90 ultimate This is the third car I have purchased from this dealership. It was an absolute pleasure and extremely professional. They moved cars in the lot and i This is the third car I have purchased from this dealership. It was an absolute pleasure and extremely professional. They moved cars in the lot and in the showroom to allow me to drive the G90. I even drove a G 80 first to compare. They were very knowledgeable and not pushy. They eagerly sought every discount after reducing their price. I have worked with them since 2008 maintaining and servicing my vehicles. The salesman, Carlos DeJesus was fantastic. I strongly encourage you to use him if you are looking for a new car. More

Very Shady Business - Don't Go There I should have listened to my gut instinct and walked out of there instead of taking what I thought was a good deal on a new car even though I wasn't h I should have listened to my gut instinct and walked out of there instead of taking what I thought was a good deal on a new car even though I wasn't happy with how they treated me. They got me in there under false pretenses and then acted like they were doing me a huge favor when they went back on their word. I left with an agreement on a new car and a bad feeling in my stomach and I should have listened to that because there were two days between signing the contract and picking up the car and somehow between the test drive where everything was great and taking the car off the lot something went wrong. I've had to take my BRAND NEW CAR to a service station twice in the two days that I've had it which is very suspicious. I don't know if they don't respect me because I'm black or because they know I don't like how they treated me but something happened to my car between the test drive and me driving it off the lot and I now have to deal with the national branch to figure out what's happening. Even if you think you're getting a good deal (which they're also probably lying about by the way) it's not worth the hassle. More