Universal Hyundai

New Vehicle Purchase I went to Universal Hyundai to look for a reasonably priced SUV. Not only did I find that, but the salesman Steven Rivera was awesome. Steven was very I went to Universal Hyundai to look for a reasonably priced SUV. Not only did I find that, but the salesman Steven Rivera was awesome. Steven was very informative about all the vehicles and very patient as I reviewed all of my choices. At no time did I feel as if I was being pushed to make a decision. Hyundai and Steven were recommended to me and I would not hesitate to recommend them to my family and friends! More

Great service Customer service is great! They address any issues one might have right away. Agents are very polite and friendly. It was a pleasure dealing with them Customer service is great! They address any issues one might have right away. Agents are very polite and friendly. It was a pleasure dealing with them. Thank you. More

The best experience I stopped by Universal Hyundai to look around for a vehicle and was greeted by Juan Chaves. He may me feel comfortable from the start, he treated me w I stopped by Universal Hyundai to look around for a vehicle and was greeted by Juan Chaves. He may me feel comfortable from the start, he treated me with respect and had the patience to show me several vehicles explaining the advantages and disadvantages each one had. I finally bought an Elantra and so far love my car. More

Plane games After I spoke with the sales associate, he brings in the sales manager. The sales manager acted as if he was trying to help me when in fact he was hel After I spoke with the sales associate, he brings in the sales manager. The sales manager acted as if he was trying to help me when in fact he was helping himself with a higher price More

Work not done to expectations. I took my 2017 Sante Fe sport in for a scheduled appointment on March 6, 2018. We had purchased service agreement when we purchased the vehicle. When I took my 2017 Sante Fe sport in for a scheduled appointment on March 6, 2018. We had purchased service agreement when we purchased the vehicle. When I arrived I gave them my name and told the service writer that my husband had passed so I would be the one taking care of things. I waited in customer area about 2 hours and I heard young woman service tech come and say gary and saw another man get up. She finally came back about half hour later looking agitated and called for gary again but this time included the last name. I signed for my vehicle, she handed my keys over and said your car is parked around corner. I went to get car but it wasn't there, another gentleman was also looking for his vehicle so we had another service tech help us. Come to find out our cars were in the locker fence area so the service tech brought them out for us. After I got home I realized my car had not been washed or vacuumed, I couldn't tell if tires were rotated. I called March 8th and left a message for service manager to please call.....he never did. More

Very professional I was well tendedtoo respectable employees kept up to date the vehicle r well taken care of the service department r run by excellent employees I was well tendedtoo respectable employees kept up to date the vehicle r well taken care of the service department r run by excellent employees More

Above and behond Alexis Ramos was professional and genuine, something alot of dealerships are missing! Tba k yoi universal hyundai and thank you Alexis for my beautifu Alexis Ramos was professional and genuine, something alot of dealerships are missing! Tba k yoi universal hyundai and thank you Alexis for my beautiful new car! More

Found the Exception to the Rule Dealing with James Stelling at Universal Hyundai was a pleasure. He listened to what my wife and I wanted and delivered quickly and efficiently withou Dealing with James Stelling at Universal Hyundai was a pleasure. He listened to what my wife and I wanted and delivered quickly and efficiently without being the stereotypical, aggressive car salesman. When we drove off the lot we did not feel ripped off as a fair deal was made. James has followed-up to make certain that things are progressing several times. We had bought several cars previously at Universal Hyundai but this experience by far was the most rewarding. Also Jose Cepeda, the Finance Manager, was pleasant to deal with as well. Will recommend this dealership to any and all who ask. More

The best Dealer ever! I really appreciated that Dealer. I came from a bad experience with another dealer and they just let me forgot that. Ask for the most KIND and WONDERF I really appreciated that Dealer. I came from a bad experience with another dealer and they just let me forgot that. Ask for the most KIND and WONDERFUL sales consultant: Mr. Johnathan Weider ! His job is awesome, he did everything thinking about your side, your conditions and carefully explained all your options. I really enjoyed my time there. Absolutely I’ll come back to trade my car later. More

Excellent best experience with dealership Highly recommend universal Hyundai dealership on orange blossom trail No pressure. I walked in at lunch on Saturday and drove off in my 2018 Hyundai Highly recommend universal Hyundai dealership on orange blossom trail No pressure. I walked in at lunch on Saturday and drove off in my 2018 Hyundai Elantra by dinner. Thank you to Juan Giavannie and Felix. My husband and I had the best experience from a dealership from beginning to end More