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Universal Hyundai
Orlando, FL
4,265 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,265 reviews
May 12, 2018
Got a new car! So I’ve given Hyundai a five star rating thanks to Christoper Cham! He was very wonderful and knowledgeable. He was also down to earth and helpful . H So I’ve given Hyundai a five star rating thanks to Christoper Cham! He was very wonderful and knowledgeable. He was also down to earth and helpful . He did everything he can to send me home with a brand new car! Every one at Hyundai is very welcoming, although the process was long, Mr. Cham made sure I understood everything and made the process very easy . More
by Ahshedah
Employees Worked With
Carlos , he switch from Hyundai to genesis , Laila Medina, Chris Cham
May 04, 2018
Excellent No Pressure Experience After much research, I wanted to check out the new Hyundai Kona. With a peppy turbo engine, I opted to test drive the limited version. It is quite im After much research, I wanted to check out the new Hyundai Kona. With a peppy turbo engine, I opted to test drive the limited version. It is quite impressive and has a real solid feel. The interior is more than adequate and has some wonderful features. The leather seats are really comfortable, The connectivity is seemless and easy to operate. I really like the phone mirroring on the large screen. After the test drive, I was so impressed that I bought two of them !! One for each daughter. Well deserved as they are now both college graduates. My sales rep, Ericmelec Rivera was very informative and let me know that the sale is just the beginning. Being treated fairly and with respect; I have to believe they made me a customer for life. More
by Steven Ballot
May 01, 2018
Beest sales person in Center florida Over the years I have bought many new cars and have interacted with all kinds of sales people, this was by far the best experience I have had . Ramce Over the years I have bought many new cars and have interacted with all kinds of sales people, this was by far the best experience I have had . Ramces Rivera is one of the best sales people I have had the pleasure to deal with. He is first of all not a pushy over bearing type of person, he gives you your space and has answers for all your questions, this comes from knowing your product. He delivered everything he said. I would highly recommend everyone ask for Ramces if looking for a new or used auto. This dealership is by far the best in center Florida. More
by Kena
April 23, 2018
Good buy experiency Luis gave me (and to my family) a good experience buying my first car here in US. Very calm and helpful, Luis gave confidence to buy a Santa Fe in jus Luis gave me (and to my family) a good experience buying my first car here in US. Very calm and helpful, Luis gave confidence to buy a Santa Fe in just one day. After 6 months I'm still happy with my purchase. More
by Andre Marques
Employees Worked With
Luis Narvaez
April 06, 2018
Best customer service I had I am really satisfied with the service at universal Hyundai at Southchase. They treated me very well and that was one of the reasons I bought my new c I am really satisfied with the service at universal Hyundai at Southchase. They treated me very well and that was one of the reasons I bought my new car there. Thank you Luiz Arévalo Dior tour excellent customer service. More
by Zuka
Employees Worked With
Luiz Aravelo
April 02, 2018
Great purchase experience! The dealer overall experience was great from the moment we enter to the exit. Very friendly hassle free atmosphere. Giovanni was very knowledgeable The dealer overall experience was great from the moment we enter to the exit. Very friendly hassle free atmosphere. Giovanni was very knowledgeable friendly and attentive thru the whole process...we will definitely come back and recommend to others as well. Keep it up! More
by Aslincos
Employees Worked With
Giovanni, Juan Colon
March 10, 2018
Excellent person with a lot of experience and help with all your requests! Excelente persona con muchísima experiencia, te deja saber todo lo necesario y te ay person with a lot of experience and help with all your requests! Excelente persona con muchísima experiencia, te deja saber todo lo necesario y te ayuda con todo lo que quieras para cerrar tu negocio! Maneja de forma perfecta tus requerimientos para salir totalmente conforme y hace que aparte de cerrar la l negocio haces un amigo para siempre! More
by Luis abel
Employees Worked With
February 28, 2018
Great Experience!! I went into this dealership & received the best service I've ever received at any dealership!! I was instantly greeted & I did not have to wait at all I went into this dealership & received the best service I've ever received at any dealership!! I was instantly greeted & I did not have to wait at all, then i met salesman Teodoro Seminario. This guy was pretty great! Very great personality, easy to talk to. I can tell he cares about the customers. He made this process very stress-free. I didn't even feel like i was buying a car I just felt like I was doing business with a friend. He was able to find me a great car within my budget. My credit is pretty challenging but he made sure I left with a really great car. The service was great!! The energy of the place as great!! Thanks for your excellent service!! More
by Courtney2889
Employees Worked With
Teodoro Seminario
February 27, 2018
Great experience buying car My wife and I had a great experience buy our Elantra. Mario did a great job helping us find the car we wanted and the finance team made the signing si My wife and I had a great experience buy our Elantra. Mario did a great job helping us find the car we wanted and the finance team made the signing simple. We would definitely come back for the next car. Thanks Phillip Cranmer More
by Pcranmer
Employees Worked With
Mario Cely
February 11, 2018
Buying a used car Going to buy a used vehicle. Gave a good price. Told them we would be back the next day. Next day came and after giving us the monthly payment which w Going to buy a used vehicle. Gave a good price. Told them we would be back the next day. Next day came and after giving us the monthly payment which we agreed on, they said he couldn't have it because of something on his credit. Why they didn't check it the day before. Then said they asked us and they didn't run a credit check. Something fishy going on. More
by Loren Cardin
Employees Worked With
