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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
November 25, 2017
5-Star dealership I went over to see what would be my options if I ended up trading my car and definitely got an amazong deal that included oil change and 40 car washes I went over to see what would be my options if I ended up trading my car and definitely got an amazong deal that included oil change and 40 car washes included for 82 months! Thank you Darrin, Juan and Felix for such an amazing service. More
by sheyli97
Verified Customer
November 25, 2017
MY GREAT EXPERIENCE AT UNIVERSAL HYUNDAI I WAS VERY IMPRESSED AND HAPPY WITH MY OVERALL EXPERIENCE AT UNIVERSAL HYUNDAI IN ORLANDO.I RECEIVED A WARM AND PROFESSIONAL TREATMENT .ALSO, A GREA I WAS VERY IMPRESSED AND HAPPY WITH MY OVERALL EXPERIENCE AT UNIVERSAL HYUNDAI IN ORLANDO.I RECEIVED A WARM AND PROFESSIONAL TREATMENT .ALSO, A GREAT PRICE. MY FAMILY ARE VERY HAPPY WITH OUR NEW 2018 SANTA FE SPORT. More
by isidro.caraballo
November 25, 2017
New car Excellent great service professional friendly quick. We will definitely be back in the future. We love the car, it rides smooth great quality which Ra Excellent great service professional friendly quick. We will definitely be back in the future. We love the car, it rides smooth great quality which Raul told us it was More
by frobro3
Employees Worked With
November 24, 2017
Great job! I went online to check this dealers inventory and when I went in person I found the exact car I wanted.Raul Martinez provided great customer service a I went online to check this dealers inventory and when I went in person I found the exact car I wanted.Raul Martinez provided great customer service and gave me a great deal on my car. I would definitely recommend shopping for a car in UNIVERSAL HYUNDAI! More
by josenazario17
Employees Worked With
November 23, 2017
g 80 Every thing was a 10. the car rides fantastic,has every option.Also it has great lines.Salesperson Carlos roman was a 10.Went over every option with m Every thing was a 10. the car rides fantastic,has every option.Also it has great lines.Salesperson Carlos roman was a 10.Went over every option with me. More
by martywallstater
Employees Worked With
Carlos roman
November 22, 2017
Love my car Great staff! 2nd car purchased from this dealership. Reviewed multiple options prior to settling on the car we ended up leaving with. Will be back to Great staff! 2nd car purchased from this dealership. Reviewed multiple options prior to settling on the car we ended up leaving with. Will be back to this dealership for next car! More
by Abcarrie
Employees Worked With
November 20, 2017
Very pleased Hector and Miguel were very helpful and knowledgeable ! This is my 3rd car I have purchased! Miguel went out of his way to find a vehicle my daughter Hector and Miguel were very helpful and knowledgeable ! This is my 3rd car I have purchased! Miguel went out of his way to find a vehicle my daughter wanted! More
by Grphill84
November 20, 2017
Purchase Nick was very knowledgeable and professional. He made sure our concerns were addressed and he followed up with us multiple times throughout the visit Nick was very knowledgeable and professional. He made sure our concerns were addressed and he followed up with us multiple times throughout the visit. Ther financial advisor advised me in a manner that wouild be convenient for me as a purchaser. More
by h.judym
Employees Worked With
"Nick"
November 18, 2017
Great car buying experience Luis Narvaez made the are buying experience easy, smooth & pretty quick. He displayed excellent knowledge of the vehicles and extended every courtesy Luis Narvaez made the are buying experience easy, smooth & pretty quick. He displayed excellent knowledge of the vehicles and extended every courtesy to me. Overall, Universal Hyundai really made sure that they provided me with a comfortable buying experience and I could not be more pleased! More
by charles.solla
Employees Worked With
Luis Narvaez
November 17, 2017
Great Experience Just bought my second car from Universal Hyundai and looking forward to number three. On both occasions Adam was my sales consultant and Felix was my Just bought my second car from Universal Hyundai and looking forward to number three. On both occasions Adam was my sales consultant and Felix was my finance manager. Adam and Felix are awesome and have been a pleasure to do business with. More
by Kelly
Employees Worked With
Felix Matos, Adam Revak
