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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
November 17, 2017
Excellent Service This is the second time I have come here. I truly enjoy this dealership they always exceed my expectations and make me feel like they care and want me This is the second time I have come here. I truly enjoy this dealership they always exceed my expectations and make me feel like they care and want me to be happy with my vehicle. Miguel was my sales person and he was wonderful. I was relaxed and comfortable with him. He was very personable and understanding. He made sure that I was happy with my purchase and he didn't stop until I was. It wasn't just about the sale it was about making his customer happy. This is what I appreciate about dealership. More
by Stinkyshytt
Verified CustomerEmployees Worked With
November 17, 2017
Love my car. I am happy with the end result of my experience at Universal Hyundai. I love my new 2017 Accent Value Edition. thanks for assisting me, James. I am happy with the end result of my experience at Universal Hyundai. I love my new 2017 Accent Value Edition. thanks for assisting me, James. More
by SM89
Employees Worked With
James Stelling
November 17, 2017
Hyundai 2017 Great service. I was able to meet with the person I requested and that person my clear and a great help. I was able to make my decision and go home wi Great service. I was able to meet with the person I requested and that person my clear and a great help. I was able to make my decision and go home with a new car. More
by barriaga12
Employees Worked With
November 16, 2017
Awesome I am very happy with everything. The salesman was great and the dealership offers an awesome product. I will recommend the salesman and dealership to I am very happy with everything. The salesman was great and the dealership offers an awesome product. I will recommend the salesman and dealership to friends. More
by jennifermlandry
Employees Worked With
Carlos Roman worked with me.
November 16, 2017
Adam This dealership worked with me so well and met my needs to a T. Very happy with my purchase. Adam and his team were excellent and I could not have ask This dealership worked with me so well and met my needs to a T. Very happy with my purchase. Adam and his team were excellent and I could not have asked for better. No only did he do a great job meeting my needs but he followed up several times to make sure everything was well and was there anytime that I needed him. More
by dallmannea
Employees Worked With
Adam Revak
November 16, 2017
First buy I went here with the expectation that, with my credit being the way it was, I would not walk away with a vehicle but this dealership (especially Johna I went here with the expectation that, with my credit being the way it was, I would not walk away with a vehicle but this dealership (especially Johnathan!) worked with me every step of the way and helped me purchase a vehicle way above me expectations. More
by rodrdi87
Employees Worked With
Johnathan
November 15, 2017
Great Experience I would defenetly recommend universal Hyundai and Ramces Rivera and the whole staff. Great customer service! Great cars great experience overall. My I would defenetly recommend universal Hyundai and Ramces Rivera and the whole staff. Great customer service! Great cars great experience overall. My friends and family are going to buy from here and from Ramces Rivera. Best experience ever More
by erosegarcia4217
Employees Worked With
November 15, 2017
Ioniq I went in to take a test drive of the new Ioniq. I had done my research and knew what I wanted and Universal had the exact model. I was very happy wit I went in to take a test drive of the new Ioniq. I had done my research and knew what I wanted and Universal had the exact model. I was very happy with the car, but I wasn't in a rush. James asked me what he could offer that would change my mind and I said a price, expecting that he would come back and try to finagle a few more dollars out of me. James came back and said that was fine and we decided to make the purchase. Other than maybe a Tesla, I can't think of any other car I would want instead. More
by djohnston8
Employees Worked With
Jasmin Ruiz, James Stelling
November 15, 2017
excellent employees and services from the time I arrived till all the deal was done the staff was really professional and friendly. Tha is the third vehicle I bought on Universal Hyun from the time I arrived till all the deal was done the staff was really professional and friendly. Tha is the third vehicle I bought on Universal Hyundai. More
by hebertlopes
November 14, 2017
Fair prices As a Credit Union member I have heard of Universal Hyundai previously but never had firsthand experience. Now I have and have been throughly satisfied As a Credit Union member I have heard of Universal Hyundai previously but never had firsthand experience. Now I have and have been throughly satisfied with the process. I would recommend this dealership to anyone looking for a new car! More
by shelbyzeimer
Employees Worked With
Robert Stumpf
